13 hours


Universal Health Services
  • Job Code
Deltek Talent Management - DIR - AMBULATORY OPERATIONS - (17654)

Job Details


Facility Name
UHS Corporate Office
KING OF PRUSSIA, PA 19406 US (Primary)
Career Area
Executive, Operations
Job Description

Universal Health Services, Inc. (UHS) knows what it takes to lead, inspire and succeed. One of the nation’s largest and most respected hospital companies, UHS owns and operates through its subsidiaries acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

UHS built an impressive record of achievement and performance, steadily growing from a startup company with zero revenue into a Fortune 500 corporation with annual revenue that exceeds $9 billion. The company's operating philosophy has proven to be effective: Build or acquire high quality hospitals in rapidly growing markets, then invest in the people and equipment needed to allow each facility to thrive and become a dominant healthcare provider in its community.

Headquartered in King of Prussia, PA, UHS ranks on the Fortune 500 list of America's largest corporations with over 74,000 employees, and is consistently listed among Fortune's "Most Admired Companies” and one of the 30 Most Meaningful Companies To Work For in America by Business Insider.

he Ambulatory Care team at UHS is a highly selective group responsible for accelerating revenue growth and profitability by driving organizational changes across all Ambulatory Care service lines. The primary focus of this position will be to support ambulatory growth via operational excellence and patient experience metric reporting, analysis and strategy. The Director of Ambulatory Operations will be responsible directly to the Vice President, Ambulatory Care for the Acute Care Division at UHS. The territory will encompass all UHS Acute Division markets and all ambulatory service lines, which will specifically include ambulatory surgery centers, radiologic imaging centers, radiologic oncology treatment centers, freestanding emergency departments, high acuity urgent care facilities, home health care, telemedicine, wound care, physical therapy rehabilitation, retail pharmacies and more as they come online. This executive position enjoys close partnership with hospital C-level positions and corporate department leadership providing the right candidate a unique opportunity to quickly effect systemic change across one of the fastest growing sectors in healthcare today. The current opportunity will be based out of UHS Headquarters in King of Prussia, Pennsylvania, and moderate to low frequency travel between that and other locations may be required.

Key Responsibilities:

  • Achieve critical operational insight across all UHS ambulatory service lines
  • Analytically determine key quality and operational metrics and establish trend tracking mechanisms with reporting monthly, quarterly and annually
  • Continuously report on network performance and variance to benchmark goals
  • Recommend and oversee national strategic growth and operational improvement initiatives
  • Conduct operational and customer experience analyses to determine growth and service excellence opportunities across all UHS ambulatory service lines
  • Present compelling and coherent project proposals to senior management to further develop and/or refresh the division’s strategic plan
  • Implement strategies and business plans to drive the organization's growth initiatives
  • Spearhead projects to enhance ambulatory operational quality and efficiency across all acute markets and ambulatory service lines
  • Take ownership on cross-functional/cross departmental performance improvement initiatives Effectively manage national network integration activities
  • Manage integration of de novo and acquisition facilities into network
  • Manage coordination initiatives among ambulatory services as well as between ambulatory and inpatient services
  • Maintain relevant perspective on rapidly changing healthcare marketplace
  • Maintain an accurate sense of the healthcare delivery market relative to the division’s strategic goals
  • Keep informed of innovations and trends in integrated healthcare delivery, competitor activities, and changes in healthcare regulatory requirements, which could impact the viability of potential new business ventures and relationships

*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

Job Requirements

Education: MBA or relevant equivalent graduate degree Ideal


  • Ability to move between strategy and execution
  • Ability to execute and manage multiple priorities in a fast-paced environment
  • Demonstrated leadership and initiative in healthcare service excellence and business growth
  • Strong quantitative & analytical skills
  • Comprehensive knowledge of hospital and integrated health system operations
  • Proven ability to communicate effectively with senior executives
  • Unimpeachable integrity, work ethic, respectful demeanor and inclusive collaborative approach
  • 10 years experience leading Ambulatory Operations

If you meet the above requirements and are looking for a rewarding career, please take a moment to share your background with us by applying online. UHS offers competitive compensation packages commensurate with experience and a strong benefits program including medical, dental, and life insurances and our 401(k) retirement plan

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or e-mails. All resumes submitted by search firms to any employee at UHS;via e-mail, the Internet or in any other form and/or method without a valid written search agreement in place for the above-listed position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.



Posted: 2019-02-21 Expires: 2019-03-23

Universal Health Services

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