1+ months

Director, Compliance - Training & Operations - COM0008G

Newark, NJ
  • Job Code
Primary Location United States-New Jersey-Newark (NJ)

Director, Operations Corporate Compliance

This is a new position created within Corporate Compliance Operations team.  The Director, Operations will report to the Vice President of Operations.  

The Director will be responsible for supporting the Vice President of Operations to optimize systems and processes across corporate compliance operation areas.  The successful candidate will achieve this through management of projects, day to day business process optimization efforts, operational process root cause analysis and issues resolution. 

This role will have a strong hands-on focus to work as part of the Corporate Compliance Training team to evaluate and enhance current program operations for a more sustainable support model to deliver its training plan, and work with the Vice President and stakeholders to lay out the future vision and roadmap for future compliance training model and learning technologies.

The Director will help drive results through projects and manage processes initiatives across different corporate compliance operational areas including Personal Securities Trading, Regulatory Filings, Anti-Money Laundering/Sanctions Unit, and Corporate Compliance Training. 

Specifically, the responsibilities of the Director include:

  • Effective Compliance business requirements and execution in key projects to assure successful implementation

  • Conduct operational process evaluations to identify potential automation or process efficiencies

  • Partner with technology team to identify and deploy technologies that enhance efficiency and throughput

  • Establish metrics, data analytics, and reports that enable effective operations management

  • Partnership with a global diverse work location teams

  • Document and maintain efficient, controlled and documented processes and procedures

  • Establish scalable and repeatable systems and processes that are enabled by technology

It is anticipated that additional activities will be added to this group. 



  • 6 years in a senior level position managing operations in a production environment

  • Experience with training strategy, training solution management and deployment

  • Demonstrate results in improving operational efficiency/effectiveness through process mapping, process improvements, technology deployment and other mechanisms

  • Curious action-oriented problem solver with strong learning agility

  • Ability, comfort and inclination to identify and leverage data to provide insight to manage operations or enhance operational efficiency

  • Experienced manager of technologies (selection, requirements, development, maintenance)

  • Experience working and collaborating across a highly matrixed organization

  • Excellent communication skills

  • Experience as project lead for technology implementation (e.g., SaaS solutions) is preferred

  • Business acumen/knowledge of financial services, insurance experience is a plus

  • Background in compliance or operational risk is a strong plus

  • Bachelors degree required

Personal Attributes:


The Director, Operations is a visible role and must possess the following personal characteristics and attributes:

  • Ability to develop strong and productive working relationships

  • Motivated to deliver on results and meet commitments

  • Takes personal accountability to drive results

  • Ability to effectively set objectives and balance competing priorities

  • Understands the importance and value of collaboration to achieve objectives

  • Organized and disciplined

@!*!Prudential is a multinational financial services leader with operations in the United States Asia Europe and Latin America. Leveraging its heritage of life insurance and asset management expertise Prudential is focused on helping individual and institutional customers grow and protect their wealth. The companys well-known Rock symbol is an icon of strength stability expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services including life insurance annuities retirement-related services mutual funds asset management and real estate services. For more information please visit www.prudential.com.

Prudential is not accepting unsolicited resumes from search firms for this open position unless contracted with Staffing. Agencies must work with Staffing as the primary point of contact and follow the Prudential application process to be considered for business. All resumes submitted by search firms to any employee at Prudential via-email Internet or directly to hiring managers in any form without a valid written search agreement in place for that position will be deemed the sole property of Prudential and no fee will be paid in the event the candidate is hired by Prudential.
Note: Any search agreement entered into with Prudential before January 2004 is null and void. Search firms are essential to the recruitment and staffing efforts at Prudential and we value the partnerships we have built with our preferred vendors. Prudential has established and regularly maintains a preferred vendor list and even preferred vendors need to have a written search agreement signed by the Director Recruiting Programs Staffing at Prudential in place for the specific position in order for a fee to be paid for any candidate referrals.
Job Posting:@false


Posted: 2020-04-24 Expires: 2020-08-29

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Director, Compliance - Training & Operations - COM0008G

Newark, NJ

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