4 days old

Director, Content Strategy

Walmart
San Bruno, CA 94066
1388949BRReq ID:1388949BRCompany Summary:The Walmart eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the worlds largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in technology, merchandising, marketing, supply chain, talent and more, we are reimagining the intersection of digital and physical shopping to help achieve that mission.Job Title:Director, Content StrategyPosition Summary:We are looking for an innovative, self-motivated and detail-oriented Director of Content Strategy to help lead and advise our design team on how to deliver the right content at the right time.City:SAN BRUNOState:CAPosition Description:We are looking for an innovative, self-motivated and detail-oriented Director of Content Strategy to help lead and advise our design team on how to deliver the right content at the right time. This Content Strategy Director will develop an overarching content strategy that helps deliver a delightful and useful customer experience. You will work closely with your peers in design, product, analytics and engineering to build highly strategic and important initiatives. You will be the first point of contact for all things related to content and the user experience. Success in this role will require the ability to both think strategically about content, but also about the place of the craft within our larger design organization. You will need to both foster talent and manage portfolio. Ideally, this will be a mix of planning, developing, and managing self-service tools for more junior writers and designers and identifying, recruiting, and retaining top talent and projects. The ideal candidate will exhibit strong leadership and exceptional organizational skills, an inclination for collaboration, and the ability to work across multiple lines of business at once. Responsibilities: Provide overall direction & guidance for a team of content strategists, writers and editors. Foster extraordinary talent, by coaching and guiding your team along their professional development journey. Establish and communicate effective content processes through a strong understanding of user-centered design techniques coupled with practical experience in how a design team should collaborate Lead teams through rapidly evolving, complex demands, including multiple projects with dependencies on other internal teams. Develop self-serve references and processes to facilitate scaling. Gain strategic alignment within and across the organization Manage and approve discipline-specific documentation and style guides. Help the team become more efficient by removing obstacles and triaging and assisting with tactical issues. Use data & insights to inspire new directions and processes and teach your team to do the same.Minimum Qualifications: Bachelor's and 8 years of experience OR Master's and 7 years of experience OR 10 years of experience 6+ years of supervisory experience with dynamic teams, preferably managing a team of UX writers, content strategistsAdditional Preferred Qualifications: Masters Degree in HCI, Cognitive Science, Creative Writing, English, Architecture, Business, or related field. 8 years experience in software or application design or related field. 6 years experience in eCommerce 2 years experience developing in a design organization that uses an agile methodology 2 years experience gathering and analyzing large amounts of data and delivering continuous business improvementsCategory:User Experience and Design (UX/UI) Brand:Walmart.com

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Posted: 2019-11-08 Expires: 2019-12-08

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Director, Content Strategy

Walmart
San Bruno, CA 94066

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