10 days old

Director, Laboratory Services - Farmington, CT

Wallingford, CT 06492
  • Job Code

Do you have compassion and a passion to help others?  Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work.(sm)

ProHealth Physicians, part of OptumCare

If you want to get way ahead in your career, it makes sense to be with an organization's that's way ahead of the curve. Formed in 1997, ProHealth Physicians has grown to become Connecticut's leading primary care physician organization. With over 90 locations throughout the state of Connecticut, our family of primary care doctors and specialists care for more than 360,000 people statewide. In fact, ProHealth serves every county and provides roughly ten percent of the primary care delivered to patients in the state. We're leaders in thinking and in serving our communities.  For instance, we're a C.M.S. approved Accountable Care Organization (ACO), covering over 30,000 Medicare patients associated with our community-based primary care providers. We're also nationally recognized as a NCQA Level III Medical Home. That kind of progressive leadership makes us perfect fit for OptumCare and UnitedHealth Group's expanding family of providers. This is a place where you can stay way ahead as you do your life's best work.(sm)

The PHP Lab Director is responsible for the overall operation and administration of PHP's Laboratory, including the employment of competent lab personnel.  The Director, in consultation with PHP senior management, will plan, develop, implement and evaluate the laboratory's operations and performance. 


Primary Responsibilities:

Will ensure and be responsible for the following:

  • Provide leadership and direction to ensure that testing systems developed and used for each of the tests performed in the laboratory provide quality services for all aspects of test performance, which includes the pre-analytic, analytic, and post-analytic phase of testing. Also provides leadership and oversight for Phlebotomy and Courier services
  • Physical plant and environmental conditions of the laboratory are appropriate for the testing performed and provide a safe work environment
  • That the testing methodologies selected have the capability of providing the quality results required for patient care; meet accuracy standards; and lab personnel are using test methods for accurate and reliable results
  • That the laboratory is enrolled in an HHS approved proficiency testing program for the testing performed and that the proficiency testing samples are tested as required by CLIA and to meet all CLIA requirements including lab personnel requirements
  • Establish and maintain quality control and quality assurance programs to assure the quality of laboratory services provided and to identify failures as they occur
  • Oversee the establishment and maintenance of acceptable levels of analytical performance for each test system
  • Lead the creation and maintenance of appropriate channels of communication with internal constituents to ensure a timely response to new clinical service trends and program planning
  • Provide leadership for the management of human resources - hiring, on-boarding, coaching, mentoring and evaluating staff
  • Provide leadership and oversight for phlebotomy and laboratory courier services
  • Responsible for strategic and capital planning and acquisition to ensure ProHealth's lab remains in the forefront of technology

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.



Posted: 2020-06-24 Expires: 2020-07-24

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Director, Laboratory Services - Farmington, CT

UnitedHealth Group
Wallingford, CT 06492

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