3 days old

Director of Accessibility Services

Amherst College
Amherst, MA 01002
  • Job Code

Amherst College invites applications for the Director of Accessibility Services position. The Director of Accessibility Services is a full-time, year-round position, job group and level PT-4. Given Amherst's distinction as one of the most diverse liberal arts colleges in the country, the successful candidate will demonstrate the ways in which they bring value to and will work towards supporting a broadly diverse community.

The Director of Accessibility Services works with a diverse group of students to provide necessary and reasonable accommodations which necessitates a thorough understanding of ADA and Section 504 and best practices related to providing student services in compliance with these laws and a willingness to advocate for needs of students with disabilities. The Director takes appropriate actions to support a diverse workforce and participates in the College's efforts to create a respectful, inclusive, and welcoming work environment.

Summary of Principal Duties and Responsibilities:

Accessibility Services
  • Develops the overall disability accommodations services' planning, implementation, assessment, and quality improvement of the experience for students, with an emphasis on student development, satisfaction, and retention.
  • Provides counseling and guidance to assist qualified students with disabilities in their transition and adjustment to the College.
  • Meets with a diverse set of students individually to assess accommodations, counsel them on specific (student identified) barriers and manage student progress to ensure the ability to learn and live on campus successfully.
  • Reviews and interprets diagnostic evaluations, including medical documentation, psychological and neurological psychology reports, Individualized Education Plans (IEP's) and Section 504 Plans.
  • Maintains appropriate documentation and confidential record systems for those served by the office.
  • Serves as the administrator, subject matter expert, and consultant regarding accessibility services; develops and disburses communication to the campus community as it is updated to assist students, faculty, and staff regarding providing reasonable accommodations to qualified students.
  • Advises the CSAO on complex and highly sensitive matters related to providing accommodations and support services to students with disabilities.
  • Manages all programs and services provided by Accessibility Services including note-taking and testing services.
  • Works closely with faculty and staff within the interactive process in order to ensure the College provides all required accommodations inside and outside the classroom.
  • Works closely with IT staff to ensure equitable access to all electronic information and technology, including instructional materials in the classroom.
  • Strategizes and implements best practices in the design, development, and oversight of disability accommodations and educational awareness programs. Develops and implements a strong student-centered philosophy within Accessibility Services. Develops the strategic planning process, the overall assessment and quality improvement of all AS programs and services.
  • Develops, implements, and assesses the vision, purpose, aims, objectives, and strategies for all programs and services within Accessibility Services.
  • Prepares annual reports and other reports requested regarding student accommodation information for internal and external reporting needs.
  • Manages the inquiries of prospective students, current students, parents, faculty, and staff

  • Develops and evaluates of policies and practices to ensure institutional compliance with Amherst College's mission, the Vocational Rehabilitation Act of 1973, Section 504, The American with Disabilities Act (1990), the Americans with Disabilities Amendment Act (2008), and other federal, state and local laws/regulations pertaining to persons with disabilities in collaboration with legal counsel.
  • Coordinates College policies and procedures (including drafting new as well as regularly reviewing and updating as needed) relating to students with disabilities, tracking College progress relating to its policies and procedures as well as state and federal laws relating to persons with disabilities, and providing consultative services to all College areas. Provides campus-wide ADA training as it relates to providing student access.
  • Serves as a member of the Care Team, Class Dean Meetings, IT Accessibility Task Force, 5 College ADA Meeting, Department Head Meeting, Orientation Planning, and others as needed.
  • Assists campus partners as needed in the planning, design, and implementation of ADA services for students. Provides consultation as needed to the College community regarding ADA compliance, particularly in high risk and emergency situations related to student welfare.
  • Works closely with students, staff, and faculty to contribute to an inclusive culture an create a sense of belonging for all.
  • Interacts with government agencies as needed; conducts investigations; draws conclusions, and makes recommendations for action.
  • Supervises staff and student workers within Accessibility Services.


  • Master's degree in the fields of Rehabilitation Counseling/Disability Studies, Higher Education, Social Work, Counseling, Psychology, or Education, or related field.
  • 10 years of experience working with persons with designated disabilities and program coordination.
  • At least five years of professional experience effectively managing a program or department with progressive responsibility, preferably in disability services or ADA law is required.
  • Knowledge and experience interpreting and applying Federal Regulation 504 and the ADA required.
  • Forward thinking, innovative leader with analytical ability to create new strategies and solutions for a dynamic and diverse student population.
  • Extensive knowledge of disability issues and the provision of services to students with disabilities in a college setting.
  • Knowledge of various assessments and diagnostic tools used to determine accommodation needs and the ability to interpret the results of the assessments.
  • Demonstrated conflict resolution mediation skills.
  • Commitment to working with a diverse and inclusive community.
  • Knowledge of budgeting and forecasting for purposes of assisting in the development of a student affairs organization.
  • Knowledge of National, State and local laws related to providing disability accommodation and support services including FERPA.
  • Active experience with emergency management and/or intervention activities.
  • Demonstrated supervisory and leadership skills including strong team-building skills.
  • Strong written and verbal, interpersonal, organizational, and time management skills.
  • Proficient in MS Office, and G Suite.
  • Attention to detail.
  • Experience working with diverse populations.

  • 5 years of experience working with students with designated disabilities in a higher education setting.

Interested candidates are asked to submit a cover letter, resume, and the names and contact information (email and/or telephone numbers) for three professional references. Review of applications will continue until the position is filled.
Amherst College, one of the premier liberal arts colleges in the nation, is located in Amherst, Massachusetts, a town of approximately 35,000 residents in the western part of the state. The college's community is composed of about 1,800 students from 48 states, plus Washington, D.C., Puerto Rico and 54 countries around the world, and about 1,000 staff and faculty. The college's scenic 1,000-acre campus includes a 500-acre wildlife sanctuary and the Book & Plow Farm ; three museums: Emily Dickinson Museum , Beneski Museum of Natural History and Mead Art Museum ; and multiple educational and cultural venues and resources through the Five College Consortium. The town of Amherst offers an amazing variety of coffee shops, restaurants and entertainment, and a very active outdoor life. Our vibrant campus, diverse community and beautiful surrounding, makes Amherst College and the Town of Amherst the perfect place to work, learn and live!



Posted: 2020-06-29 Expires: 2020-07-30

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Director of Accessibility Services

Amherst College
Amherst, MA 01002

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