1+ months

Director of Clinical Technology, Regional Operations Support

Sodexo
Cleveland, OH 44114

Unit Description

Reliable. Powerful. Join a team as innovative as the technology we manage.

 

Sodexo is seeking a Director of Clinical Technology Management (Regional Operations Support) to support our business segment nationally. This position will require up to 80% travel and could require a schedule rotation of 10 days on/4 days off, depending on the location of the assignment. The preferred candidate must reside in a metro area (preferably in the Eastern region of the United States) and near a major airport.  The ideal candidate will be a very adaptable leader with a proven successful track record of management performance and project management within Healthcare Technology. 

 

Sodexos CTM Regional Operations Support professionals have:

  • Strong technical expertise in Clinical Technology Management specifically with Biomedical and Imaging equipment repair and maintenance.
  • Project Management expertise and proven success in client relations.
  • A great leadership track record exceeding delivery expectations.
  • Flexibility to travel to assist multiple accounts. Schedule may require 10 days on/4 day off work rotation based on assignment location. UP TO 80% TRAVEL IS REQUIRED. 

Learn more about Sodexos Benefits 

 

Not the job for you?

At Sodexo, we have CTM positions at numerous client locations across the United States. Continue your search for CTM jobs.

 

Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

Position Summary

The Manager 4, Regional Operations Support (ROSI) has overall responsibility, or a portion of an

on-sight operations area (ie Food, ES, Clinical, Culinary, Facilities, CTM) as assigned by the Client

executive.  In this role, the ROSI has direct accountability for executing Sodexo systems, programs,

resources, tools, and talent management that drives operational excellence and our service

commitments that are:  Predictable, Reliable, and Repeatable. 

 

Primary Responsibilities:

 

Client / Customer Service - 20%

§   Navigates the client organization through effective communication while influencing and persuading at multiple levels.  Seeks to collaborate for win-win outcomes. 

§   Effectively partners with client and Sodexo stakeholders to drive successful outcomes.

§   Complies with all client policies and procedures.

§   Identify areas for growth and increase Sodexo presence at the client; introduce new services not currently in use with client

§   Aligning strategy for Sodexo and the client to provide insight into and performance outcomes

Operational Excellence - 20%

§   Owns, drives, and measures operational excellence outcomes of Sodexo and client.

§    Creates and drives a strategy for effective deployment of programs that embeds and ensures Sodexo standardized processes are in place.

§   Creates a continuous quality improvement culture that drives operational efficiencies.

§   Drives change and creates a culture where change is embraced and operationalized. 

§   Brings innovation to client organization through deployment of Sodexo programs and brand.

§    Utilizes data driven decision making processes around operational expenses and performance outcomes to drive continuous improvement and celebrate successes.

Analysis & Decision Making - 20%

§   Utilizes tools within Sodexo Healthcare to drive and manage middle of the page (Labor Expense, Raw Materials) to deliver positive outcomes.  

§   Accountable for effective utilization of labor resources.

§   Analyze financial data to drive improved financial outcomes

§   Brings insightful analysis to issues using data, logic, benchmarking, and leading practices in decision making to determine best solutions for the business. 

§   Effective risk management by ensuring consistent regulatory and legal compliance. 

§   Compliance with supply chain management requirements and seeking opportunities to obtain greater profit margins and decreasing raw material cost.

§   Knows, understands and effectively manages comprehensive unit finances including both Sodexo and Client budgets.    

§   Sets operational goals with key metrics and ensures quick analysis of variances to ensure a prompt resolution and mitigate adverse impact on our clients or our performance.

§   Delivers predictable top and bottom-line results at the site, relentless focus on driving efficiency, and makes difficult decisions.

§   Effectively delegates operational responsibilities to appropriate individuals / positions. 

Safety - 20%

§   Ensures that individuals performing service-related tasks have the competence to do so without putting the health and safety of themselves or others at risk.

§   Behaviors include:  Working as a team for safety  

§   Communicating Effectively for Safety  

§   Managing Safety Risks  

§   Optimizing Human and Environmental Factors  

§   Recognizing, respond and reporting incidents 

§   Adherence to all operational safety practices and protocols

§   Drives a safety culture throughout the team

Talent - 20%

§   Effectively manage critical aspects of Human Resources (ie. Leadership, People Management, Employee Relations, etc) to support individual and team development and drive operational outcomes.

§   Leads a culture of continuous learning and development for self and those within the unit assigned.

§   Develops rigorous plans to continually enhance employee engagement and recognition 

20%

Qualifications & Requirements

Basic Education Requirement - Bachelor's degree in a relevant filed or equivalent work experience

Basic Management Experience - 5 years

Basic Functional Experience - 5 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services, CTM, or Clinical Nutrition

 

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer

Categories

Posted: 2020-02-04 Expires: 2020-06-20

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Director of Clinical Technology, Regional Operations Support

Sodexo
Cleveland, OH 44114

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