8 days old

Director of Operations- Genoa Healthcare- Milwaukee, WI

Milwaukee, WI 53202
  • Job Code
    880413
 

Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, telepsychiatry and medication management - are leading the way to a new level of care.

We recently joined OptumRx, a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Take a closer look to learn why a career with Genoa Healthcare might be the path to discovering your life's best work.SM


Under general supervision from the Regional Vice President, The Director of Operations will be responsible for initiating operations and managing Genoa, a QoL Healthcare Company, LLC {Genoa} pharmacies within designated Community Mental Health Centers within their designated Regions.


Major Duties & Responsibilities:

  • Coordinate all aspects of implementation of new pharmacy sites. This includes site construction, licensing, third-party contracting, and recruiting and hiring of employees.
  • Work with facility staff to implement all agreed upon programs such as sample management, PAP dispensing, consultation services, and clozapine dispensing.
  • Train staff on all aspects of Genoa Pharmacy operations.
  • Supervise and hold accountable all employees of Genoa pharmacies.
  • Provide ongoing, continuous management oversight as a coach who is concerned with the growth and development of employees.
  • Ensure compliance with all Board of Pharmacy and Federal / DEA laws and regulations.
  • Comply with all HIPAA rules and regulations.
  • Ensure security measures are taken to avoid theft or loss within pharmacy sites.
  • Ensure exceptional customer service is being delivered to all clients and customers.
  • Design and implement services and processes that are responsive to customers needs and support exceptional customer service.
  • Communicate openly and honestly on a regular basis with employees and supervisor to ensure all goals are being met.
  • Responsible for financial performance of all sites. This includes correct staffing levels, inventory management, billing and collections, purchasing, etc.
  • Responsible for continued growth in volume of all sites. This is through introduction of new programs, sales to other facilities, and capturing of existing clients within the facility.
  • Serve as liaison between Genoa and the Community Mental Health Centers we serve.
  • Other duties as assigned. 

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Posted: 2020-06-24 Expires: 2020-07-24

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Director of Operations- Genoa Healthcare- Milwaukee, WI

UnitedHealth Group
Milwaukee, WI 53202

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