25 days old

DOD Service Sales Specialist

Cisco Systems Inc.
Washington, DC 20004
  • You will drive incremental services growth through Ciscos Services portfolio.
  • You will independently manage personal time & productivity to achieve sales goals
  • You plan and prioritize sales activities and customer/prospecting activities to maximize personal customer interaction
  • You create and manage a sales plan using all relevant data (renewals, new product funnel, potential upgrades and end-of-support situations) mapping data to an agreed market development strategy aligned with corporate priorities.
  • You maintain and develop existing and new customers through appropriate propositions and ethical sales methods, optimizing quality of service, business growth, and customer satisfaction.
  • You are a solution selling individual and will grow Cisco overall wallet share
  • You manage all aspects of the account with respect to deal transactions
  • You drive the execution of customer facing activities to conclusion in a qualitative & timely manner
  • You manage service pricing and margins according to agreed objectives
  • You lead collaborative efforts to finalize detailed proposals and statements of work
  • Facilitate sales transactions by:

    - Understanding customers and partners procurement process

    - Building relationships with customers and partners in positions within the procurement process

    - Navigating partner and customer procurement process

    - Navigating and escalating effectively within Cisco

    - Plan & support local marketing activities based on agreed budget & timeline, integrating sales efforts with other organized marketing activities, eg.,product/service launches, promotions, advertising, exhibitions and tradeshows.

    v Respond to and follow up on internal & external sales inquiries in a timely manner.

    - Monitor and report on market and competitor activities and provide relevant reports and information.

    - Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.

    - Attend and present at external customer meetings and internal meetings with other functional team as necessary to perform duties and aid in business development.

    - Attend training to develop relevant knowledge, techniques and skills.

    Required Competencies:

    1. Solution Selling: Self-starter who can quickly adapt to create solutions that solve complex customer issues. Demonstrated understanding of solution selling in large complex & technical customer environments.
    2. Developing the Pipeline: Applying knowledge of sales trends, market drivers, and key customer issues and opportunities to do strategic account planning; establishing, prioritizing, executing, and monitoring a course of action to accomplish broad territory objectives and sales strategies; using knowledge to identify and cultivate future sales opportunities to build a strong pipeline.
    3. Building Influential Relationships: Working collaboratively with customers, channel partners, and account team members to meet business goals and objectives; using appropriate communication methods to influence others and establish relationships.
    4. Customer Focus: Supporting customers during the sales process; seeking and taking appropriate actions on customer requirements while balancing business needs; resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.
    5. Negotiation: Effectively exploring interests and options to reach outcomes that gain the agreement and acceptance of all parties by using legitimate data, objective criteria to support ones proposal.
    6. CXO Relevancy: Adding value by proactively identifying business opportunities for the customer/partner, conveying a firm understanding of the customers/partners business and political drivers, displaying executive presence by building rapport and credibility; effectively influencing other people to accept a solution; clearly connecting solutions to business needs.
    7. Critical Thinking: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to address sales challenges and new opportunities; taking courses of action based on sound analysis and judgment that appropriately consider customer and partner business capabilities and issues, available facts, constraints, competitive circumstances and probable consequences.
    8. Communicate & Position: Work collaboratively, leading efforts to create Public Sector specific sales collateral, proposal language, & use cases to effectively position the Public Sector/Federal Managed Services story.
    9. Partner: Establish strong working relationships with the Public Sector partner community to increase sales scalability & overall revenue growth.

    Required Experience:

    • 1+ years of selling and/or delivering services and solutions in a technology environment
    • BS/BA or equivalent experience

Categories

Posted: 2020-06-10 Expires: 2020-07-10

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DOD Service Sales Specialist

Cisco Systems Inc.
Washington, DC 20004

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