30 days old

DOJO Coach - Technology PMO - REMOTE

Edward D. Jones & Co., L.P (HO)
St Louis, MO 63103 Work Remotely
At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 14,000+ branch offices where our more than 7 million clients live and work.

A typical branch office has one financial advisor who meets with clients face-to-face and one branch office administrator who enhances the team's ability to build deep relationships with clients. Headquarters associates in St. Louis and Tempe provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. Edward Jones currently has more branch offices than any other financial services firm, and we continue to grow to meet the needs of long-term individual investors.
The Sr. Agile Coach (aka Dojo Coach) is responsible for the education and adoption of Lean-Agile and product practices and mindset with Product Teams (includes PO, SM and Engineers) during engagements with the Dojo. The Dojo Coach will evaluate a Product Teams operational health (e. g. team dynamics, agile delivery, product awareness) in order to identify opportunity for improvements, and help these teams mature their practices and more effectively embrace an agile and product mindset. This role will be accountable for partnering with the Enterprise Coach (Lead Agile Coach) to develop a Dojo coaching plan for Product Teams entering the Dojo in order to achieve the educational goal for the team while in the Dojo. This role will also be accountable for partnering with the Technical Coach to ensure a seamless integrated learning experience for agile, product and technology practices and values for the Edward Jones Product Teams.
*What you will do:*
Develop an enterprise strategy for the Dojo including vision, mission, value proposition, KPIs, and operating model.
For each team engagement, formally create and execute against a dojo coaching plan and communicate to Product Team and the team's leader chain (up to director).
Ensure Product Teams can demonstrate their learning based on the educational goals by the end of the dojo challenge.
Formally communicate the outcomes (positive and negative) of the dojo challenge and key coaching observations with the Product Team and the team's leader chain (up to VP).
Ensure all Product Teams have a positive learning experience in the dojo (achieve a Net Promoter Score of 40+).
The Dojo Coach will be an advocate and educator for agile and product principles and related methodologies and practices within the Dojo. As such, these individuals will need to be involved with internal and external Agile networks in order to stay current on best practices and strategies related to this way of working. Partnership and learning are cornerstones of the agile mind set, thus the Dojo Coach will need to actively participate in thought leadership within these Agile communities and seek out opportunities to continuously improve their own skills in order to better support the Product Teams.

Participate in internal Community of Practices and foster internal relationships across the enterprise.
Participate in external professional organizations relevant to this role.
Attend and/or present at conferences, trade shows, or industry events.
*Key Responsibilities:*
* Provide strategic consulting and support for teams, business owners and leaders.
* Understand firm vision and strategy, and ensure program goals, business direction, and technical direction all align to support the vision and strategy
* Work closely with other internal and external coaches to ensure agile alignment of messaging and methodology used across the firm
* Work closely with Agile teams, Release Train Engineers, Scrum Masters, Product Delivery Managers and Product Owners to determine strengths and weaknesses and set action plans for continuous and relentless improvement
* Be an ambassador for the Agile mindset and a catalyst for change in the organization
* Participate in coaches working groups or Centers of Excellence to develop and build strategies for transformation (i.e. Scaling Agile, Advancing team maturity, etc)
* Coach and offer guidance to other Agile Coaches
* Apply and encourage Autonomy, Mastery and Purpose and a pragmatic approach
* Contributing to internal web and email content to update the Firm on current and upcoming Agile initiatives
* Work with both Internal and External Coaches to develop and implement programs and plans that will assist with continuing the success of the Agile Transformation
*Training and Certification*
The Dojo Coach will be responsible for understanding the internal training and learning materials that apply the principles of agile and product. They will leverage these materials with the Products Teams, and thus be accountable for ensuring all Product Teams understand these concepts and how they apply to the working processes of the Product Teams.
The Dojo Coach will be responsible for the active coaching of Product Teams in the dojo in order to provide more "hands-on" direction in the moment.
Contribute to instructional content (including training programs, written procedures, or any other instructional material).
Identify and promote enhancements to coaching and the learning objectives for teams.
Deliver formal instruction to others (for example, lead classroom training or certification sessions).
Coach teams and show/teach others how to do tasks on the job.

*Consulting and Process Improvement*
The Dojo Coach will be responsible for coordinating with the Enterprise Coach to align agile coaching strategies and practices for a Product Team's dojo challenge based on Scrum, Kanban and other frameworks. The Dojo Coach will work closely with partners, particularly Scrum Masters and Product Managers, during a dojo challenge to evaluate how teams work together, develop strategies to improve the Product Teams ability to define, discover, and deliver customer-centric value, and ensure the Product Teams can actively demonstrate their understanding of the concepts and practices before they exit the dojo. The Dojo Coach will also provide one-on-one role specific education and coaching to the Scrum Master and Product Manager, so they are able to apply the learned skills with the Product Team upon exiting the dojo.
Demonstrate Product Team adoption of best practices and repeatable processes through KPIs pre and post Dojo engagement.
Provide subject matter expertise to Product Teams and specific roles (Scrum Masters, Product Managers).
Proactively provide feedback to leaders and individuals based on direct observations.
*Coaching Team*
Develop and maintain a strong working relationship with the team of agile and technical coaches to share experiences, develop shared training material, and ensure a consistent coaching experience and base-level set of learning for the Product Teams and leaders.
Proactively provide feedback to other coaches.
Actively contribute to the evolution of the coaching product.
Provide support/backfill to other coaches, as needed.


* Agile certifications (Scrum Master, SAFe/Scaling, Product Owner, Coaching, etc.)
* 5+ years Agile coaching experience
* Lean, Kanban, Continuous Improvement, Process experience/certifications
* DevOps experience (build automation, test automation, test driven development (TDD), Continuous Integration (CI), Continuous Development (CD), Infrastructure as code, etc.)
* Technical/development experience (java/o. o. p. coding, scripting, infrastructure development, application development)
* Design, UX experience
* Active engagement in external agile and product communities with a network of professional contacts outside of the organization


* FORTUNE 2020 Edward Jones was named No. 7 on the 2020 FORTUNE 100 Best Companies to Work For list.
* From FORTUNE 2020 FORTUNE Media IP Limited. All rights reserved. Used under license. FORTUNE and FORTUNE 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Edward Jones Investments.

* Edward Jones Ranked No. 6 of the 100 best workplaces for millennials by Great Place to Work and FORTUNE Magazine.
* 2020 Corporate Equality Index Edward Jones joins the ranks of 680 major U.S businesses that received top marks in the HRC Foundations 18th Annual Scorecard on LBGTQ Workplace Equality
* Edward Jones named a top company for training, ranking No. 25 on Training magazine's 2020 Training Top 125 list the highest ranking among the financial-services industry!
* Financial services firm Edward Jones has been named one of the 2019 Best Workplaces for Parents by Great Place to Work and FORTUNE magazine. The firm ranked No. 5 on the list of 50 companies, up two spots from last year.
* The Best Workplaces for Parents list is one of a series of rankings by Great Place to Work and FORTUNE based on employee feedback from Great Place to Work-Certified organizations. Edward Jones ranked No. 7 on the FORTUNE 100 Best Companies to Work for in 2019 list, the firms 20th appearance on the list. The firm also was ranked the No. 1 Best Workplace in Financial Services & Insurance and the No. 6 Best Workplace for Millennials by Great Place to Work and FORTUNE.


Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. [Visit our career site]() to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:

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Posted: 2021-03-19 Expires: 2021-05-16

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DOJO Coach - Technology PMO - REMOTE

Edward D. Jones & Co., L.P (HO)
St Louis, MO 63103

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