29 days old

E-Commerce Customer Service (Part Time)

George Washington's Mount Vernon
Mt Vernon, VA 22121
E-Commerce Customer Service


Part-Time 


 


SUMMARY:


The E-Commerce Customer Service is responsible for day-to-day fulfillment of orders while providing a positive shopping experience for the consumer. The hourly rate for this role is $12.00/hour. 



  • Process sales orders generated by the website, phone orders, and inter-departmental orders. 

    • Pull product from stockroom

    • Pack boxes, gift wrap and process shipping labels 



  • Communicates with customers and internal partners

  • Packing and shipping of onsite distilled spirits, following all local, state and Federal regulations

  • Coordinate the processing and data entry of outgoing daily UPS, FedEx and occasional USPS shipments for the department.

  • Other duties as requested




QUALIFICATIONS:



  • Previous e-commerce or shipping experience preferred

  • Strong communication skills, both verbal and written

  • Excellent attention to detail

  • Strong organizational skills

  • Ability to work well in a team environment as well as independently to fulfill job duties

  • Flexible and possessing high level of integrity

  • Knowledge of Microsoft office applications



SPECIAL REQUIREMENTS: 



  • Regularly required to stand ; Regularly required to walk ; Frequently required to sit; Continually required to utilize hand and finger dexterity; Occasionally required to climb, balance, bend, stoop, kneel or crawl; The employee must occasionally lift and /or move up to 25 pounds



Mount Vernon is dedicated to creating an inclusive environment for all employeesAs an Equal Opportunity Employer, we are committed to building and retaining a team that represents a variety of skills, experiences and perspectives.  All employment decisions are based on business needs, job requirements, performance, and qualifications without regard to race, religion or belief, national or ethnic origin, gender/sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital or domestic partnership status, veteran and military status, family or parental status, or any other status protected under federal, state, or local law. Mount Vernon will not tolerate discrimination or harassment based on any of these characteristics.

Categories

Posted: 2021-08-19 Expires: 2021-09-18

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E-Commerce Customer Service (Part Time)

George Washington's Mount Vernon
Mt Vernon, VA 22121

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