10 days old

EAP Specialist - Telecommute in CA

CA Work Remotely
  • Job Code
    884957

For those who want to invent the future of health care, here's your opportunity. We're going beyond counseling services and verified referrals to behavioral health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)

 

OptumHealth Behavioral Solutions has multiple opportunities for Employee Assistance Program Counselors. The EAP Specialist is responsible for taking inbound calls to provide telephonic assessment and solution focused consultation to clients calling regarding their behavioral health benefits. In addition to assessment and triage, the successful candidate will engage in short-term problem resolution, authorization and referrals for routine and crisis callers.

 

You'll enjoy the flexibility to telecommute* in the state of California as you take on some tough challenges.


Primary Responsibilities:

  • Answer inbound calls for EAP and Behavioral
  • Assessment and triage, short - term problem resolution, authorization and referrals for routine and crisis callers
  • Provide solution focused consultation to assist member with issue resolution
  • Determine member eligibility and benefit coverage and triage as appropriate
  • Update and enter clinical notes in care management database

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.


",

Categories

Posted: 2020-10-08 Expires: 2020-11-07

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

EAP Specialist - Telecommute in CA

UnitedHealth Group
CA

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast