1+ months

EAP Specialist - Telecommute in CA - State License Required - 884960

Sacramento, CA 95814 Work Remotely
  • Job Code
    884960

For those who want to"invent the future of health care, here's your opportunity. We're going beyond"counseling services and verified referrals to behavioral health programs"integrated across the entire continuum of care. Join us and help people live"healthier lives while doingyour life's best work.(sm)

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OptumHealth Behavioral"Solutionshas multiple"opportunities for Employee Assistance Program Counselors. The EAP Specialist is"responsible for taking inbound calls to provide telephonic assessment and solution"focused consultation to clients calling regarding their behavioral health"benefits. In addition to assessment and triage, the successful candidate will"engage in short-term problem resolution, authorization and referrals for"routine and crisis callers.

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You'll enjoy the"flexibility to telecommute* in the state of Californiaas you take"on some tough challenges.

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"Primary Responsibilities:

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  • Answer inbound calls for EAP" and Behavioral
  • Assessment and triage, short -" term problem resolution, authorization and referrals for routine and" crisis callers
  • Provide solution focused" consultation to assist member with issue resolution
  • Determine member eligibility" and benefit coverage and triage as appropriate
  • Update and enter clinical notes" in care management database
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You'll be rewarded and"recognized for your performance in an environment that will challenge you and"give you clear direction on what it takes to succeed in your role as well as"provide development for other roles you may be interested in.

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Required Qualifications:
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  • Master's Degree in Counseling," Psychology, Social Work, or related mental health field
  • Current, unrestricted, independent behavioral health" license in the State ofCalifornia (LPC, LCSW, LMFT, PsyD / PhD Licensed" Psychologist)
  • 3+ years of clinical experience, POST Master's
  • 2+ years of experience with" Windows PC application, must be able to type and navigate around multiple" systems, using multiple screens
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Preferred"Qualifications:

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  • Prior Call Center experience or" experience building rapport, assessing and addressing risk, and developing" goals with members in a telephonic, and/or online
  • Experience addressing a variety" of problems and issues as presented by callers
  • Experience working flexibly and" creatively with other professional team members
  • Experience working with a" culturally and geographically diverse population
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Careers with Optum.Here's the idea. We built an entire"organization around one giant objective;

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make the health system"work better for everyone. So when it comes to how we use the world's large"accumulation of health-related information, or guide health and lifestyle"choices or manage pharmacy benefits for millions, our first goal is to leap"beyond the status quo and uncover new ways to serve. Optum, part of the"UnitedHealth Group family of businesses, brings together some of the greatest"minds and most advanced ideas on where health care has to go in order to reach"its fullest potential. For you, that means working on high performance teams"against sophisticated challenges that matter. Optum, incredible ideas in one"incredible company and a singular opportunity to doyour life's best"work.(sm)

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View"our Covid-19 Resources Page at:https://info.uhg.com/

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*All"Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter"Policy.

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Diversity creates a healthier atmosphere:"UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action"employer and all qualified applicants will receive consideration for employment"without regard to race, color, religion, sex, age, national origin, protected"veteran status, disability status, sexual orientation, gender identity or"expression, marital status, genetic information, or any other characteristic"protected by law.

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UnitedHealth Group is a drug-free workplace."Candidates are required to pass a drug test before beginning employment.

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Job Keywords: EAP"Counselor, EAP Consultant, Social Worker, Therapist, Counselor, Marriage and"Family Therapist, Employee Assistance Program, California

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Categories

Posted: 2020-11-02 Expires: 2020-12-25

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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EAP Specialist - Telecommute in CA - State License Required - 884960

UnitedHealth Group
Sacramento, CA 95814

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