1+ months

Entertainment Sales and Service Consultant

AT&T
Springfield, MO 65806

Hiring Entertainment Sales and Service Consultants

What's in it for you?

We offer a competitive compensation package for our Entertainment Sales and Service Consultants. Compensation is a 60%/40% plan with average earnings over $75,000(base pay plus commissions). Hourly base pay is based on your qualifications and between $10.00 to $20.73. The base pay will increase every 6 months of active service up to the top pay!

Youll also gain an amazing benefits package with medical/dental/vision coverage, 401(k) plan, tuition reimbursement and paid time off and paid training.

But there is more; rounding out these benefits and perks we also provide 50% employee discount on:

  • AT&T internet & fiber
  • AT&T Mobile service
  • DIRECTV (including Free HBO & NFL Sunday Ticket), DIRECTV
    NOW

**Due to COVID-19, AT&T is offering the opportunity to interview over the phone OR person**

Please assure your personal contact is updated and current on your profile

Your employment with AT&T includes an outstanding training curriculum and a wide range of future career possibilities with many varied advancement opportunities.


What you'll do as an AT&T Entertainment Sales and Service Consultant:

  • Utilize proven sales and service techniques to build customer relationships, enhance the customers buying experience, retain customers, upsell and exceed customer care commitments
  • Provide world-class service by delivering an effortless customer experience
  • Interact proficiently with a variety of online systems to problem solve, identify sales and retention opportunities, and present an all-inclusive solution that meets the customers needs
  • Opportunity to consistently meet or exceed sales quotas and service objectives in a fast-paced call center environment

In addition to STRONG communication skills, our Entertainment Sales Consultants must:

  • Satisfactorily complete on-the-job and/or classroom training
  • Effectively use multiple systems to identify and communicate products that meet the customers needs, and resolve the customers problem in a productive manner
  • Work day, evening, holiday, night, weekend and/or split shifts if required
  • AT&T will consider for
    employment qualified applicants in a manner consistent with the requirements of
    federal, state and local laws
  • Qualify on pre-employment screening
  • Operate a computer and have basic keyboarding skills
Study Guides (click the links below to open the various study guides)

Assessment Information:

Customer
Experience Assessment - Sales (CEA Sales)

Customer
Service Assessment


In addition to STRONG communication skills, our Entertainment Sales Consultants must:
  • Satisfactorily complete on-the-job and/or classroom training
  • Effectively use multiple systems to identify and communicate products that meet the customers needs, and resolve the customers problem in a productive manner
  • Work day, evening, holiday, night, weekend and/or split shifts if required
  • AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
  • Qualify on pre-employment screening
  • Operate a computer and have basic keyboarding skills
Study Guides (click the links below to open the various study guides)

Assessment Information:

Customer Experience Assessment - Sales (CEA Sales)

Customer Service Assessment

Categories

Posted: 2020-04-07 Expires: 2020-06-27

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Entertainment Sales and Service Consultant

AT&T
Springfield, MO 65806

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