9 days old

Environmental Services / Custodial Operations Manager 1

Sodexo
Winchester, MA 01890

Unit Description

Winchester Hospital is part of Beth Israel Lahey Health, a new health care system that brings together academic medical centers and teaching hospitals, community and specialty hospitals, more than 4,000 physicians and 35,000 employees in a shared mission to expand access to great care and advance the science and practice of medicine through groundbreaking research and education. This is a Day Shift position, with some weekends and holiday. This position reports to a General Manager.

  • You want high visibility, challenging opportunities and a rewarding environment. 
  • You believe in an open, inclusive culture where everyone can thrive. Lead a team where engagement, productivity and innovation are born in this environment. 

 

Sodexo is seeking an  Environmental Service Operations Manager 1 / Housekeeping Manager 1 for Winchester Hospital, located in Winchester, Ma. Winchester Hospital is part of Beth Israel Lahey Health, a new health care system that brings together academic medical centers and teaching hospitals, community and specialty hospital. 

 

 Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.

The successful candidate will: 

  • be responsible for driving client and patient satisfaction scores; 
  • provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; 
  • effectively manages the Unit Operating System; 
  • support a diverse and inclusive workforce. 

Position Summary

Provides management oversight for Environmental Services exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Environmental Service programs are in place and functioning according to design to consistently meet all company, client, and regulatory requirements. Key Duties-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory and maintenance.-Assumes GM responsibilities and authority in his or her absence-Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards. -Ensures compliance with application of all Sodexo Quality Assurance and Regulatory standards within the contractually agreed upon scope of services. -Establish and/or adhere to defined operating standards, develops and implements quality improvements and ensures direct reports and staff adhere to the standards and expectations. -Assists with Management of Environmental Service budget by ensuring full compliance to established operating standards, monitoring costs (e.g. labor, inventory, equipment, and material), and taking corrective action as needed.

 

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Categories

Posted: 2020-10-15 Expires: 2020-11-14

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Environmental Services / Custodial Operations Manager 1

Sodexo
Winchester, MA 01890

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