10 days old

Environmental Services / Custodial Operations Manager 3

Sodexo
Greenville, NC 27834

Unit Description

Use your passion for service to create a positive impact and make a difference.

 

Sodexo is seeking an Environmental Services Operations Manager 3 at Vidant Medical Center, a 909-bed teaching medical center, the flagship facility and the heart of Vidant Health System. This opportunity with oversee First Shift and manage a team of 40.  This position supports this progressive organization by providing leadership for our Environmental team in the delivery of safe, sanitary and innovative services to our patients, customers and hospital employees in a variety of settings.

 

Vidant Medical Center is the third largest Level I Trauma Center in the nation and serves as the teaching hospital for the Brody School of Medicine at East Carolina University.  This position functions as part of a team of Environmental Service Managers reporting to the General Manager.  The ideal candidate for this position will:

  • Exhibit Sodexos \u201cCARES\u201d behaviors (Compassion, Accountability, Respect, Enthusiasm and Service)
  • Have a proven track-record of improving Patient, Employee and Customer Satisfaction
  • Have experience with TRAKKAR (or similar QC/ labor/process management system)
  • Have experience with Sodexo Shine cleaning program.
  • Deliver superior results by directing and motivating a team of employees to complete assigned responsibilities while delivering exceptional customer service
  • have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a health care housekeeping system;
  • have experience driving customer service and/or guest satisfaction results in a health care environment is preferred;
  • possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
  • can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;
  • have experience effectively managing projects within agreed upon timelines;
  • are results and safety driven;
  • have in-depth knowledge of housekeeping systems and procedures;
  • have experience with vendor and contract management, as well as union and contract negotiations;
  • have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
  • have 3-5 years previous custodial / housekeeping or similar management experience., in a hospital, health care experience preferred but not required

 

Preferred candidates will have management experience in Environmental Services, Housekeeping and/or Custodial Services, excellent customer service skills along with strong floor care knowledge and computer skills desired.

 

Learn more about Sodexos Benefits 

 

Not the job for you?

At Sodexo, we offer Environmental Service/Housekeeping positions in Health Care and Senior Living locations across the United States. Continue your search for ES/Housekeeping jobs.

 

 

Working for Sodexo:

Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

 

 

What is it like to live in Greenville, NC?

Greenville is the cultural, educational, economic, and medical hub of Eastern North Carolina. Greenville has grown into the 10th largest city in the state and is now a thriving, small metropolitan city of more than 90,000 in the heart of Pitt County with a population of nearly 175,000 residents. Greenville is a growing university-medical community, home to East Carolina University and a strong industrial community. Greenville is also an accommodating event and leisure destination with an expanding Greenville Convention Center Campus, and a vibrant Uptown Greenville District with its own diverse art, music, food, and festival scene featuring an increasing number of unique, locally-owned businesses, galleries, shops, and restaurants

 

 

 

 

 

 

Position Summary

Provides management oversight for Environmental Services exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Environmental Service programs are in place and functioning according to design to consistently meet all company, client, and regulatory requirements.

 

Key Duties-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory and maintenance.

-Assumes GM responsibilities and authority in his or her absence

-Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.

-Ensures compliance with application of all Sodexo Quality Assurance and Regulatory standards within the contractually agreed upon scope of services.

-Establish and/or adhere to defined operating standards, develops and implements quality improvements and ensures direct reports and staff adhere to the standards and expectations.

-Assists with Management of Environmental Service budget by ensuring full compliance to established operating standards, monitoring costs (e.g. labor, inventory, equipment, and material), and taking corrective action as needed.

 

 

Qualifications & Requirements

Basic Education Requirement - Bachelors Degree or equivalent experienceBasic Management Experience - 3 yearsBasic Functional Experience - 3 years of work experience in Housekeeping, Environmental or Custodial ServicesSodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Categories

Posted: 2020-06-26 Expires: 2020-07-26

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Environmental Services / Custodial Operations Manager 3

Sodexo
Greenville, NC 27834

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast