29 days old

Event Manager

Seattle Seahawks / First & Goal Inc.
Seattle, WA 98104
  • Job Code
    4601219

Company: First & Goal Inc.

Department: Event Operations

Reports To: Director of Event Operations

SUMMARY

The position of Event Manager is responsible for maintaining an elevated level of service, professionalism and leadership in all facets of planning and coordination of events at Lumen Field, Lumen Field Event Center and WAMU Theater. The Event Manager will collaborate with internal departments and exclusive contractors to maximize efficiencies and ensure client/guest safety and satisfaction. This position will also oversee all production elements for assigned events and serve as Manager on Duty for events outside of standard business hours.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Manage all aspects of the client's event experience from initial communication to final settlement with the primary objectives of providing a positive outcome for all parties and a genuine desire to return to our venue
  • Fulfill event contract terms, as well as collaborate with client and internal departments to maintain compliance regarding use of space and access schedule
  • Collaborate with Finance, Security and Guest Services to develop event staffing and crowd management plans to maximize ingress/egress efficiency and ensure guest safety
  • Partner with other Event Managers to identify challenges of concurrent bookings and develop facility plans and layouts to communicate overlap issues internally and with client to ensure a successful event
  • Supervise the overall experience of patrons, talent and production teams in WAMU Theater for assigned concerts, including event operations, FOH layout, merchandise vendor/display and incorporation of food and beverage points of sale. Collaborate with Guest Services and Security to place and manage staff and submit post event reporting
  • Develop and distribute in a timely manner necessary event manifests, production notes, as well as other critical details using the Ungerboeck system, Microsoft Word and in-person/virtual production meetings
  • Coordinate preparation and design of floor plans and ensure compliance with applicable fire, building and safety codes
  • Serve as a knowledgeable resource and service-oriented ambassador of the Lumen Field complex to all clients, vendors and employees
  • Fulfill the duties and responsibilities of the Manager on Duty (MOD) as scheduled and assigned by the Director of Event Operations
  • Conduct, document and/or file post event reports, evaluations and meetings in a timely manner
  • Other duties and assignments as directed by the Director of Event Operations

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

  • 5-7 years of experience managing large-scale events. Experience working at sporting venue or entertainment facility is preferred
  • Bachelor's degree in Sports Management, Venue Management or a related field is preferred
  • Previous experience and knowledge of theater and concert production is desired
  • Demonstrated knowledge of cost estimating and billing, production or event fiscal management and event settlement
  • Knowledge of Microsoft Office required. CAD layout design knowledge is preferred
  • Strong interpersonal skills and demonstrated ability to collaborate and communicate effectively with a diverse team

REQUISITE ABILITIES AND/OR SKILLS 

  • Must be an initiative-taking individual with excellent communication skills and a desire to learn
  • Expected to maintain a collaborative attitude that fosters positive relationship with coworkers, event staff members and vendors
  • Ability to establish solid relationships with external clients, promoters, agents, artists, etc.
  • Strong organizational skills and the ability to manage multiple projects at once
  • Ability to work varied days and hours, which may include weekends, holidays and overnights
  • Passion for the event and live entertainment business and a desire for growth
  • The employee is frequently required to lift up to twenty (20) pounds

SUPERVISORY RESPONSIBILITIES

This job has event day supervisory responsibilities.

Company: FGI

Posted: 2022-04-21 Expires: 2022-05-21

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Event Manager

Seattle Seahawks / First & Goal Inc.
Seattle, WA 98104

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