**UNIT DESCRIPTION**


**Seeking a Facilities Dispatcher for a new site opening in St. Peters, MO**


**Sodexo is currently seeking full-time** **Facilities Dispatcher** **to support our client, a major manufacturer in St. Peters, MO.** **Site Opening is January 9, 2022** .


***Note:** **C** _ovid-19 vaccination is required for this role*_


Pay rates from $22.00 -$25.00 per hour.


The Dispatcher will perform dispatching and support duties for the Facilities management team, communicating service requests to the field, coordinating the assignment of service requests, and ensuring accurate recordkeeping. Specific responsibilities may include, but are not limited to:


Receiving work documents, prioritizing, and coordinating service/CMMS requests for maintenance and non-routine custodial support.


+ Dispatching service workers to complete service requests. May direct or coordinate activities of drivers and/or service workers using a two-way radio or telephone

+ Determines and schedules service requests according to urgency and keeps records of requests and services rendered.

+ Receives check-in calls from service workers by radio, telephone or in person, and may maintain

+ May requisition supplies for maintenance and clerical workers.

+ Additional support activities as directed by supervisor.


The ideal candidate will have strong organizational and analytical skills. Reliable with strong attention to detail and follow up. Candidates should be technology savvy, experienced and comfortable working with Microsoft applications. At least 1 year of experience with a work order system and/or dispatch preferred. Facilities maintenance knowledge is a plus!Customer service orientation is a plus, as is theability to work independently with little supervision


Sodexo offers a competitive starting salary with opportunities for growth and advancement. We offer paid vacation, sick and holidays; full complement of health & welfare benefits - available on Day 1- as well as 401(k), tuition assistance.


***Note:** **C** _ovid-19 vaccination is required for this role*_


Are you ready to start your Sodexo career? Apply now


**Position Summary**


The Dispatcher performs dispatching and clerical support duties for the department. The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements.


**General Responsibilities:**


+ Receives documents, prioritizes, and coordinates service requests such as patient transport, maintenance requests, non-routine housekeeping, nutrition services and late trays.

+ Dispatches service workers to complete service requests.

+ Determines and schedules service requests according to urgency and keeps records of requests and services rendered.

+ Receives check-in calls from service workers by radio, telephone or in person, and may maintain records.

+ May assign service workers and/or drivers to transport customers to their desired location within or off-site of the facility.

+ May requisition supplies for maintenance and clerical workers.

+ May direct or coordinate activities of drivers and/or service workers using a two-way radio or telephone.

+ May confer with customers and/or service workers to expedite the completion of the service request.

+ Works with customers to ensure satisfaction in such areas as quality, service and problem resolution.

+ Complies with all Sodexo HACCP/OSHA, and/ or local policies and procedures related to all assigned work.

+ Reports all accidents and injuries in a timely manner.

+ Complies with all company safety and risk management policies and procedures.

+ Participates in regular safety meetings, safety training and hazard assessments.

+ Attends training programs (classroom and virtual) as designated.

+ May perform other duties and responsibilities as assigned.


**Qualifications & Requirements**


+ Willingness to be open to learning and growing.

+ Maturity of judgment and behavior.

+ Maintains high standards for work areas and appearance.

+ Maintains a positive attitude.

+ Ability to work a flexible schedule helpful.

+ Must comply with any dress code requirements.

+ Attends work and shows up for scheduled shift on time with satisfactory regularity.


**Experience/Knowledge:**


+ High School diploma, GED, or equivalent experience.

+ 1-year experience in hospital or extended care facility.


**Skills/Aptitude:**


+ Presents self in a highly professional manner to others and understands that honesty and ethics are essential.

+ Ability to maintain a positive attitude.

+ Ability to communicate with co-workers and other departments with professionalism and respect.

+ Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives.

+ Ability to use a computer.

+ Modern office practices, procedures, and equipment.

+ Basic record-keeping techniques.

+ Operation of a two-way radio and standard office machines.

+ Telephone techniques and etiquette.

+ Learn and apply applicable department rules, regulations, policies, and procedures.

+ Communicate effectively both orally and in writing.

+ Type at an acceptable rate of speed.

+ Ability to maintain routine records.

+ Ability to analyze situations accurately and adopt an effective course of action.

+ Ability to operate standard office equipment.


**Physical Requirements:**


+ Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses.

+ Significant walking or other means of mobility.

+ Ability to work in a standing position for long periods of time (up to 8 hours).

+ Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds.


**Working Conditions (may add additional conditions specific to defined work location):**


+ Generally, in an indoor setting, however, may supervise outside activities and events.

+ Varying schedule to include evenings, holidays, weekends and extended hours as business dictates.

+ While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities.

+ The noise level in the work environment is usually moderate to loud.


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


**Benefits Eligibility**


Full Time Benefits: At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. Eligible employees can enroll in their benefits, which will be effective beginning on their first day with Sodexo. We also offer other benefits like paid time off, financial and savings programs and access to our employee assistance program and other discounts (eligibility varies by unit and may not be available to all employees).


**Job Locations** _US-MO-SAINT PETERS_


**System ID** _906395_


**Category** _Environmental Services / Custodial_


**Employment Status** _Full-Time_


**Unit Name** _RK ST PETERS O&M_


**Unit Contact** _Emanuel Montgomery_


**Target Hourly Rate** _$23-$25 per hour_