1+ months

Field Based Behavioral Care Advocate – Brooklyn, NY

Brooklyn, NY 11201
  • Job Code

You're looking for something bigger for your career. How about inventing the future of health care? Optum is offering an innovative new standard for care management.  We're going beyond counseling services and verified referrals to behavioral health programs integrated across the entire continuum of care. Our growth is fueling the need for highly qualified professionals to join our elite team. Bring your skills and talents to a role where you'll have the opportunity to make an impact on a huge scale.  Join us. Take this opportunity to start doing your life's best work.(sm)


***This is a field based: 75% of the time in the field, 25% work from home position.  Schedule is Monday - Friday during normal business hours. *** Must live in a commutable distance of Brooklyn, NY

As a Behavioral Health Field Care Advocate you will be responsible for case management, resource referrals, and service linkage. You'll have a direct impact on the lives of our members as you identify service gaps, and work with collateral supports/providers to connect members to needed services.

Primary Responsibilities:
  • Identifies needed services and matches with available services in area
  • Assists enrollees with appointment
  • Provides subsequent member follow-up as determined by individual member needs
  • Works with enrollees to identify gaps in care or obstacles to care and problem solves for successful connection to needed services
  • Reviews IP Census each day to determine which enrollees on the census are re-admits within the last 12 months
  • May go to facility to meet with treatment team to develop a successful aftercare plan
  • Manages the aftercare follow-up of identified high risk enrollees (manages follow-up calls/outreach and documentation)
  • Meets with community providers/facilities as company liaison to foster good rapport and relationships and to identify new programs
  • Works with CNS to identify new facilities and programs that provide services to targeted populations
  • Attends network development meetings



Posted: 2019-05-17 Expires: 2019-09-20

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Field Based Behavioral Care Advocate – Brooklyn, NY

UnitedHealth Group
Brooklyn, NY 11201

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