1+ months

Field Based Community Health Worker - Westland, MI or Dearborn Heights, MI - 907987

Dearborn, MI 48126
  • Job Code
    907987

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.
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"As a Field BasedCommunity Health Worker, you will act in a liaison role with Medicaid members to ensure appropriate care is accessed as well as to provide home and social assessments and member education.

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This position is full-time (40 hours/week) Monday - Friday. Employees are required to work our normal business hours of 8:00am 5:00pm. It may be necessary, given the business need, to work occasional overtime or weekends.

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Primary Responsibilities:

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  • Create a positive experience and relationship with the member
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  • Keep the member out of the hospital by supporting regular visits to their primary physician
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  • Keep member actively engaged with their primary physician
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  • Support the member to ensure pick - up of their Rx
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  • Proactively engage the member to manage their care
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  • Provide member education
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  • Support transitions of care
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  • Help to keep members compliant with their care plans
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  • Partner with care team (community, providers, internal staff)
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  • Knowledge and continued learning of community cultures and values
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  • May conduct member assessments if needed
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This is a challenging role with serious impact. You'll need to focus on bringing out the best in team members through coaching, huddles and modeling proper behaviors and practices. You'll be accountable for overall team performance within a demanding, fast paced environment that involves a great deal of complexity.

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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • High School Diploma /GED (or higher)
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  • Resided within the local community for 2+ years
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  • Knowledge of culture and values in the local community
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  • Familiarity with the resources available within the community
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  • Field based experience (such as visiting members homes)
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  • Access to reliable transportation that will enable you to travel to client and / or patient sites within a designated area
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  • Ability to create, copy, edit, send, and save documents, spreadsheets, correspondence Microsoft Word, Microsoft Excel, and Microsoft Outlook
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  • Ability to travel up to 75% of the time
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  • Residing in Westland, MI or Dearborn Heights, MI
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  • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
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  • You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role
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  • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained.
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Preferred Qualifications:

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  • Bachelor's Degree (or higher) in Social Work and / or Healthcare Administration
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  • Certified Nursing Assistant, Home Health Aide or Medical Assistant
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  • Community Health Worker (CHW) Accreditation
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  • Experience working in Managed Care
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  • Knowledge of the MI Medicaid and Medicare population
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  • Previous experience utilizing WebEx
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  • Prior Telecommuting experience
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Soft Skills:

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  • Ability to type and talk at the same time and navigate through multiple screens
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UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. At this time, 90% of our non - clinical workforce transitioned to a work at home (remote) status. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us.

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You can learn more about all we are doing to fight COVID-19 and support impacted communities at: https://www.unitedhealthgroup.com/newsroom/addressing-covid.html

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Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 10 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near - obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, Military families and Veterans wherever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your lifes best work.

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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"UnitedHealth Group
is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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"Keywords: Field Based, MS Word, MS Excel, MS Outlook, WebEx, Medicaid, Medicare, Managed Care, Community Health Worker, Certified Nursing Assistant, Home Health Aide, Medical Assistant, hiring immediately

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Categories

Posted: 2021-02-16 Expires: 2021-04-16

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Field Based Community Health Worker - Westland, MI or Dearborn Heights, MI - 907987

UnitedHealth Group
Dearborn, MI 48126

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