1+ months

Financial Protection Intern - South Portland, ME

South Portland, ME 04106
  • Job Code

Internships at UnitedHealth Group. If you want an intern experience that will dramatically shape your career, consider a company that's dramatically shaping our entire health care system. A UnitedHealth Group internship opportunity will provide a hands-on view of a rapidly evolving, incredibly challenging marketplace of ideas, products and services. You'll work side by side with some of the smartest people in the business and gain valuable industry experience. So here we are. You have a lot to learn. We have a lot to do.  It's the perfect storm. And even better? Join us and you may end up staying for a career in which you can do your life's best work.(sm)


This is not just a summer internship. Become a part of the Financial Protection team that is working hard to make health care work better for everyone.  You benefit from healthcare experiences and collaboration with experienced professionals and leaders. You'll have the opportunity for continuous learning while building a foundation of skills.


As exciting as it may be, this kind of opportunity also presents unique challenges.  You'll need to keep up with constantly evolving systems and technology tools. You'll need to embrace our commitment to an agile and collaborative culture that drives a successful claims operation. You'll need to work in a disciplined approach to processes that helps us protect the health care data of millions of members.


**Housing and relocation assistance is not available for this position. **


**UnitedHealth Group is not able to offer visa sponsorship now or in the future for this position**


**Start Date is 06/01/2020**


This 10-12 week internship is full-time (40 hours/week) with several shifts available during our hours of operation. After successful completion of the internship program, opportunity for continued employment may exist. Our office is located at 300 Southborough Drive, South Portland, Maine 04106. 


Primary Responsibilities 

  • Management of incoming Financial Protection claims and follow-up to claim assignment
  • Documenting claim data into the claims management system; requesting outstanding information; and analyzing responses
  • Provide expertise or general claims support by reviewing, researching, investigating, processing and adjusting claims information
  • Document appropriate payment or refer claims to investigators for further review
  • Analyze and identify trends and provide reports as necessary
  • Consistently meet established productivity, schedule adherence, and quality standards
  • Provide excellent customer service
  • Associates will receive calls from internal and external customers verifying coverage and status of benefits
  • This position promotes advocacy for the customer and focuses strongly on customer satisfaction
  • Ad-hoc tasks, assignments and projects

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.



Posted: 2019-10-02 Expires: 2020-01-30

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Financial Protection Intern - South Portland, ME

UnitedHealth Group
South Portland, ME 04106

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