1+ months

Food Operations Manager 2

San Francisco, CA 94103
**Unit Description**

**Let your hospitality career take flight!**

**Sodexo Live's! Airport Lounge Segment** has an exciting opportunity for a **Food and Beverage Operations Manager 2 to** support the **Virgin Atlantic Clubhouse** at **San Francisco International Airport (SFO)** . This Food and Beverage Operations Manager will have oversight of a staff of 30+ hourly employees from supervisors, bartenders, food attendants and custodial staff. As lead manager, you will be responsible for the club/lounge operations including scheduling, ordering product, inventory, training, service standards, financial reporting, guest and client interaction. This lounge will host 75+ seats, dedicated space for passengers who are members of their club program to come and relax, dine and enjoy a spacious oasis prior to boarding their flight. Our club will offer alcohol/beverage options and a self-service buffet; complementary for guests. Our club will operate from 10:30am - 5:30pm however hours are subject to change due to flight operations. Paid parking will be included!

**The successful candidate will:**

+ have oversight of daily food operations and deliver a high-quality product;

+ achieve company and client financial targets and goals;

+ develop and maintain client and customer relationships;

+ prior experience with hiring, training and scheduling staff;

+ motivate, coach, mentor and develop frontline (hourly) staff; and/or

+ ensure Sodexo standards are met to include compliance with company food and physical safety programs.

**Is this opportunity right for you? We are looking for candidates who:**

+ have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;

+ possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service;

+ both front and back of house, in addition to food/bar/beverage service, superb guest relations abilities are the key to success of this operation;

+ havestrong communication skills, flexibility and adaptability in a fast and frequently changing environment;

+ exhibit flexibility to take on additional responsibilities as needed; and/or

+ demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs.

**BENEFITS:** Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

**Learn more about our Airline Lounges:** Click Here

Away from the hustle and bustle of the airport, the airport lounges are dedicated spaces for elite passengers to relax, rejuvenate and enjoy chef created dishes or order from the full-service bar which serves premium wine and spirits.

**What We Offer**

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

**Position Summary**

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.

Key Duties

- Establishes a safe work environment

- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships, to ensure account retention

- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

- Ensures adherence to all HR standards for Sodexo, client, and regulatory agencies

**Qualifications & Requirements**

Basic Education Requirement - Associate's Degree or equivalent experience

Basic Management Experience - 2 years

Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

**Location** _US-CA-SAN FRANCISCO_

**System ID** _917862_

**Category** _Food Service_

**Relocation Type** _No_

**Employment Status** _Full-Time_

**Posted Range** _$61800 to $93610_


Posted: 2023-01-20 Expires: 2023-03-23

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Food Operations Manager 2

San Francisco, CA 94103

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