1+ months

Food Service Manager 2

Cambridge, MA 02139

Unit Description



You are a customer service enthusiast.  Knowing youve achieved great customer and patient satisfaction means everything to you. It does for us, too.


Sodexo is seeking a Food Service Manager at Somerville Hospital located in Somerville, MA. Somerville Hospital is a 69 bed facility part of Cambridge Health Alliance and after 10 years closed to inpatient care the hospital will re open fully this summer with a recently renovated state of the art kitchen and brand new Micro-Mart cashless market. This is an exciting opportunity to build a new operation from the ground up with a top knotch management team! The Food Service Manager will be assisting the day to day and supervision of the food service operation which includes patient feeding and retail areas alongside an Operations Manager and General Manager. 



We are looking for Food Service Manager candidates who will:

  • have oversight of day-to-day  food service operations;
  • deliver high quality food service;
  • develop and manage a team of 20 staff
  • achieve company and client financial targets and goals;
  • develop and maintain client and customer relationships;
  • develop strategic plans;
  • create a positive environment; and
  • ensure Sodexo Standards are met. 

Is this opportunity right for you? We are looking for candidates who:

  • have a work history demonstrating strong leadership skills, as well as previous supervisory experience preferably in a healthcare setting;
  • have the ability to work collaboratively;
  • have a strong background in safety and sanitation compliance;
  • have the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
  • can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and
  • is proficient in computer skills and report management experience. 


Learn more about Sodexos Benefits   


Working for Sodexo:

At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you enjoy an improved quality of life thats unique in the hospitality industry.


Position Summary

Provides supervision for multi-functional food service areas at an account/unit to ensure client satisfaction and retention for the Company.  Contributes to account revenue and operating profit through the implementation of Sodexo programs while executing against Standard Operating Procedures.Key Duties- Maintains and develops client relationships and customer satisfaction for multi-functional food service areas to ensure account retention and positive public relations - Establishes and maintains a safe work environment- Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards- Utilizes Sodexo resources and programs to ensure operating standards and regulatory requirements are met and employees have the necessary equipment and inventory - Manages by providing positive and constructive feedback to employees in order to reward, coach, correct and motivate in order drive a high-level of employee engagement  



Qualifications & Requirements

Basic Education Requirement - High School Diploma, GED or equivalent     

Basic Management Experience - 1 year 

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


Posted: 2021-03-30 Expires: 2021-05-29

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Food Service Manager 2

Cambridge, MA 02139

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