8 days old

Functional SAP CRM Consultant (M/F) @ IBM CIC Switzerland

Muri bei Bern, BE 3073
  • Job Code

Your Role and Responsibilities
IBM is one of the worlds largest providers of information technology solutions and business consultancy. Our vision is to bring a new level of smart to how the world works. A place where people, businesses, governments and systems are interconnected and work together. A place where billions of people will live and work better.

The IBM CIC is actively looking for an SAP CRM Consultant to join our team in Bern, the individual will support our clients for design, implementation, and support of CRM (Customer Relationship Management) modules of SAP. Your role will be to :
  • Take ownership for the solution in the area of Marketing or Sales towards our customers and stakeholders
  • Accurate translation of business requirements into system functionalities, either by specifying them as system enhancements or by doing the respective system configuration
  • Designing and building new SAP based functionalities and business processes focusing on Sales and Marketing area
  • Configuration of the SAP CRM solution according to the process definition/requirements
  • Lead projects tasks and change requests in the Sales and Marketing area; work in accordance with and help to develop detailed work plans for our projects
  • Create or review functional and technical specifications for enhancements, interfaces and data migration; functional support to our developers with the implementation of the same
  • Taking over the solution governance and build strong relationships with the counterparts on the business side

Required Professional and Technical Expertise
  • Fluency in German and English (written & spoken)
  • 3 to 5 years of professional SAP experience with SAP CRM and SAP ECC
  • At least 2 full project lifecycles (design, customizing, testing, cutover and support) having implemented SAP CRM focusing on Marketing to Sales; SAP ECC (SD) is a plus
  • Know How in CRM Web UI, ABAP and debugging.
  • Knowledge in transaction systems such as SAP SD/FICO /QM is preferred.
  • Customer and results-oriented mindset is desired (experience with Agile methodology is a plus)
  • Advanced communication and presentation skills with a positive attitude
  • Ability to work in a fast-paced and global environment (cultural awareness)
  • Quick learner, analytical mind, learn new Technologies and necessary functional domains to capsize learned skills as per client specific project / support requirements
  • A bachelor's degree or a graduate degree and approximately 3-5 years of related work experience
  • Swiss nationality or valid Swiss work permit / EU passport

Preferred Professional and Technical Expertise

About Business Unit

Your Life @ IBM

About IBM

Location Statement

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-08-10 Expires: 2019-09-09

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Functional SAP CRM Consultant (M/F) @ IBM CIC Switzerland

Muri bei Bern, BE 3073

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