1+ months

General Manager 3 - Environmental Services / Custodial

Greenville, NC 27834

Unit Description

Relocation assistance offered!  


Sodexo is growing our healthcare business in NC.  We are seeking a General Manager 3 to support the Vidant business, as we build on our partnership to provide quality services to patients and our customers.  This is a 100 bed facility in the Roanoke Rapids area of NC, overseeing a team of 40 managing EVS and linen distribution with a managed volume of $2M. We are looking for a candidate who:

\u2022 has experience leading and managing teams\u2022 has experience driving customer service satisfaction results and patient engagement \u2022 safety driven\u2022 has experience with outside vendors\u2022 has strong financial acumen and budget management experience; both Sodexo and Client\u2022 provides a clean and safe environment for patients, visitors and staff\u2022 strong Environmental Service and Linen skills in a healthcare environment\u2022 experience with all regulations governing hospitals


The successful candidate will need to be flexible to cover other shifts as necessary when business needs arise. Overall, will provide leadership and insight through our Sodexo programs such as TRAKKAR, FOSS, CARES, and SHINE. Prior background in hotels, housekeeping, custodial, and management is ideal for this role. Candidates should have management experience. The ability to work weekends and holidays will also be required. Exceptional background in driving patient satisfaction and customer service is vital to the success of this manager. Having prior experience with leading teams to success is essential. The selected candidate must possess a proven proficiency in networking with clients and customers.

Your leadership can help patients in your community live happier, healthier lives. A meaningful career is within your reach. What are you waiting for? Sodexo is a Leading Employer of Facilities Management. We offer tremendous opportunities for career growth for Leaders throughout all divisions.  Apply online today!


Position Summary

Provides local account leadership and strategic direction to the on-site Environmental Service exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service programs. Directs business practices in order to uphold Company mission and values and commitments made in the Sodexo/Client contractual agreement. Key Duties- Establishes safe work environment for clients/ customers/staff. - Executes strategic plan in alignment with the scope of service, Sodexo mission & values within our contractual agreement - Fully implement and adhere to the Sodexo Clients for Life process- Provides team leadership and direction by ensuring cohesiveness among the activities of subordinates to achieve planned outcomes. - Ensures compliance with consistency of application of all Sodexo Quality Assurance/Quality Improvement and Regulatory standards within the contractually agreed upon scope of services.- Ensures full administration of and adherence to all regulatory, Sodexo, Client, and Regulatory Human Resource standards and requirements- Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.- Develops, administers, and monitors Sodexo and/or Client budget performance. Develops action plans to ensure performance is in accordance with strategic initiatives and client commitments. - Develops and utilizes performance metrics to assist with problem analysis, and development of action plans and solutions- Facilitates ongoing effective communications with direct reports, frontline staff, Clients, Customers, and Sodexo Leadership- Oversees major repairs and renovation projects by identifying and managing vendors/contractors, including bid process, contract compliance and vendor/contractor performance



Qualifications & Requirements

Basic Education Requirement - Bachelors Degree or equivalent experience  

Basic Management Experience - 5 years              

Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


Posted: 2019-10-25 Expires: 2019-12-25

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General Manager 3 - Environmental Services / Custodial

Greenville, NC 27834

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