1+ months

General Manager 3 - Food

Warren, PA 16365

Unit Description



Sodexo is currently seeking a Food General Manager 3 for Warren General Hospital in Warren PA. 

Warren General Hospital is an 89-bed acute care, not-for-profit facility located in the Northwest corner of Pennsylvania, one-hour from Erie PA.  Position will oversee patient feeding, retail (cafeteria) and catering.  Sodeox is utlizing their At Your Request patient meal delivery process (AYR). 


General Manager 3 Responsibilities include:

  • Management of 20 employees and around $1.5 million in managed volume on an annual basis
  • Drives success of the retail food service through analysis of sales volumes and trends, food costs, labor costs, food quality, and level of service
  • Implements Sodexo systems and programs, and oversees training of staff 
  • Continuously evaluates service to ensure patient and client satisfaction
  • Provides catering with a focus on excellent attention to detail, follow through and outstanding customer service
  • Drives employee engagement and patient satisfaction through strong leadership skills.
  • Demonstrates a detailed understanding of account financial operations at all times
  • Integrate fully within our client's organization and is a trusted advisor with a customer service focus
  • Works to achieve company and client financial targets and goals 
  • Responsible for accurate and timely Sodexo and client reporting
  • Ensures compliance to food safety, sanitation, and overall workplace safety standards
  • Must meets (or exceed) Sodexo standards of operations


Nestled at the edge of the Allegheny National Forest, WGH is a full-service hospital, providing Community Health with Quality and Compassion. WGH and its medical staff, all board certified, provide leading edge technology in Cancer Care, Wound Care, Pain Management, and Diagnostic Imaging. Maternal-Child Health; General, Thoracic and Orthopedic surgical services; comprehensive psychiatric and detox programs; renal care; therapeutic rehab including physical, speech, occupational and respiratory programs; Transitional Care Center and Home Health round out the full range of health care services provided by Warren General Hospital.

Position Summary

Directs all contract management service operations at a single account/unit. Plans and supervises special functions. Maintains cash control and payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to a one client accountProvides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day to day operations.Key Duties- Provides team leadership & training- Controls unit financials- Directs daily food operations for quality & safety standards- Supervises day to day activities - Delegates authority- Assigns & prioritizes activities- Monitors operating standards- Establishes a safe work environment- Support workplace inclusion activities  

Qualifications & Requirements

Basic Education Requirement - Bachelor's Degree or equivalent experienceBasic Management Experience - 3 yearsBasic Functional Experience - 3 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


Posted: 2020-08-04 Expires: 2020-10-10

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General Manager 3 - Food

Warren, PA 16365

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