1+ months

General Manager 4 - Food

Battle Creek, MI 49017

Unit Description

Sodexo has an excellent opportunity for a polished and professional General Manager 4 with a Corporate Services account located in Battle Creek, MI


Great Opportunity for a seasoned General Manager for a New Sale in central Michigan. This site will be at a Client Corporate Headquarters and will have high client visibility and be the single point of contact for a portfolio of accounts. This client facing position will need to have the ability to drive results through others while managing a portfolio of different size accounts. The right candidate will need to drive financial results while also ensuring a consistent culinary vision.


This individual would oversee a multi-concept retail cafe and catering for our client's corporate office. This manager will have total unit operating responsibilities including the supervision of hourly staff which include around 30 Sodexo non-union frontline employees.


The GM of food service will oversee around 3.5 million dollars in annual managed volume for this exciting new piece of business. This individual will plan and supervise special functions, maintain cash control and payroll records, hire and train unit personnel, and maintain customer satisfaction. We are looking for candidates with a culinary background, strong leadership skills, and catering experience.


Key duties will include the following: 

  • Monitor and manage operations by upholding contract guarantees
  • Manage the budget by increasing revenue and controlling costs, reviewing financial statements and tracking operating expenses
  • Build and lead a great team
  • Constantly improve food service operations in order to drive client and customer satisfaction
  • Manage through mangers to achieve Sodexo objectives 
  • Ensure the execution of product and service quality by maintaining highest level of delivery
  • Promote and support workplace diversity initiatives as well as create a positive work environment
  • Develop strategic plans for account retention and growth

Why apply to this position?

  • This position offers a predominately Monday-Friday schedule (with the need for occasional flex as business demands)
  • This position involves great variety daily
  • There is a great opportunity to make an impact and build a great team for multi-unit operations
  • Sodexo provides unparalleled opportunities for career advancement
  • You have independence and autonomy
  • You report to an experienced and knowledgeable manager

The ideal candidate for this position will:

  • Provide stellar customer service (and this manager will have daily contact with multiple clients including corporate executives)
  • Have strong financial acumen and can drive stability with new management
  • Multi-task, lead by example and direct employees in a fast-paced environment
  • Be very innovative, particularly in the areas of culinary and health and wellness offerings
  • Be adept at leading through change
  • Work well with others and be flexible
  • Be innovative every day
  • Create solutions that make the most of the digital environment as it evolves


Position Summary

Directs all contract management service operations at a single account/unit. Plans and supervises special functions. Maintains cash control and payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to a one client account.Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day to day operations.Key Duties- Directs all contract services.- Oversees management/administrative team who are responsible for special functions, cash control and payroll.- Customer and client satisfaction- Drives growth - Financial management

Qualifications & Requirements

Basic Education Requirement - Bachelors Degree or equivalent experience  

Basic Management Experience - 5 years              

Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


Posted: 2019-12-25 Expires: 2020-02-28

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General Manager 4 - Food

Battle Creek, MI 49017

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