11 days old

Genoa-Clinic Partnerships Associate, Customer Success- On-Site in New York City, New Jersey, DC, Maryland, Delaware

New York, NY 10007
  • Job Code

The ideal location is New York City (HQ); other locations are New Jersey, Delaware, DC, Maryland


Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve the behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental  illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the proper treatment. Our personalized services - in-clinic pharmacies, telepsychiatry, and medication management - are leading the way to a new level of care.


We recently joined Optum Behavioral Care which is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the healthcare system work better for everyone. Take a closer look to learn why a career with Genoa Healthcare might be the path to discovering your life's best work.SM


The Clinic Partnerships Associate (CPA) reports to a Senior Clinic Partnerships Manager (Sr. CPM) and are field-based (remote) team members that:

  1. Provide assistance to a Sr. CPM with most of this work requiring the CPA to help move prospects and customers through our sales process and customer onboarding as well as assisting with marketing and policy advocacy efforts.
  2. Provide assistance to the overall Clinic Partnerships (CP) team. This will look different depending on current needs but usually requires the CPA to assist in cross-departmental communications and special projects.
  • Assist in exceeding sales quotas and other specific business goals
  • Proactively cold call and email prospects as well as reactively respond to incoming leads
  • Manage the sales process and onboarding from prospect to customer
  • Partner with Sr. CPM to develop and execute marketing and policy advocacy initiatives
  • Spearhead projects to scale our team's sales operations
  • Participate actively in weekly team videoconferences, regular company meetings in Manhattan, and retreats at various locations
  • Accurately update CRM to communicate well across teams
  • Thrive with coaching more than micromanagement
  • Help increase psychiatry access to individuals living with mental illnesses without adequate access to care
  • Travel up to 25-50% domestically
  • Train in Manhattan and other locations around the country
  • Enjoy the benefits of a fast pace of an entrepreneurial high-growth company with the scale and resources of a large, industry-leading corporation.
  • Join a team that trusts people to work from home
  • Apply creative solutions to new problems in a new industry
  • Learn and apply industry and sales knowledge

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.



Posted: 2020-06-24 Expires: 2020-07-24

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Genoa-Clinic Partnerships Associate, Customer Success- On-Site in New York City, New Jersey, DC, Maryland, Delaware

UnitedHealth Group
New York, NY 10007

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