30 days old

Global CDO Source Operations Manager

Tampa, FL 33607

A career in National Special Functions, within Internal Firm Services, will provide you with the opportunity to support service, sector, and market leaders deliver the unique PwC client experience to our clients. Youll play an important part in continuously innovating and improving Firm operations so that we can continue to provide the highest quality of services to our current and prospective clients.Our team focuses on representing data as a strategic business asset to help serve our clients. Youll focus on using data and information across PwC to drive change and improvements in data related operations to help enable the business as well as provide insights related to attendant risks.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Pursue opportunities to develop existing and new skills outside of comfort zone.
  • Act to resolve issues which prevent effective team working, even during times of change and uncertainty.
  • Coach others and encourage them to take ownership of their development.
  • Analyse complex ideas or proposals and build a range of meaningful recommendations.
  • Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
  • Address sub-standard work or work that does not meet firm's/client's expectations.
  • Develop a perspective on key global trends, including globalisation, and how they impact the firm and our clients.
  • Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
  • Focus on building trusted relationships.
  • Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
High School Diploma

Minimum Years of Experience:
4 year(s)

Preferred Qualifications:

Degree Preferred:
Bachelor Degree

Preferred Fields of Study:
Data Processing/Analytics/Science, Computer and Information Science

Certification(s) Preferred:

Master Data Management

Preferred Knowledge/Skills:

Demonstrates extensive abilities and/or a proven record of success as a team leader by:

  • Demonstrating skills around creating/conveying a value proposition (oral or written) including ability to identify the issue (prepare and listen), share insight, validate, co-develop a solution, and move to the next steps;
  • Foreseeing technical issues based on approaches and have an understanding of the impact of issues/ideas as they relate to PwC's strategic initiatives and objectives;
  • Communicating with cross- lines of service (XLOS) as well as cross functional Firm leadership;
  • Possessing project management skills and prioritization/time management skills with the ability to handle multiple projects simultaneously;
  • Demonstrating facilitation skills and the ability to coach/ teach others;
  • Possessing written and verbal communication skills, including problem/conflict resolution skills;
  • Demonstrating a level of client service modeled through ability to develop work approach, project plans and communications to meet/exceed client requirements and ensure maximum impact/outcomes;
  • Managing budget and ability to collect/ analyze data to communicate ROI/impact;
  • Navigating and working effectively in a heavily matrixed organization;
  • Possessing skills in Integration technologies, SQL, SQL Server Reporting Services, Excel Data Analysis;
  • Possessing data management skills focused on data profiling, standardization, trust rules;
  • Driving direction and management of data quality projects across a variety of systems and platforms;
  • Having direct engagement with functional leaders/staff and LOS leader's/staff as well as oversight of budget and project reporting;
  • Conducting needs and impact analysis on business data requests, and defining ways to link data, processes, and systems throughout the organization to achieve optimal efficiency and align information technology with business initiatives;
  • Possessing experience with being responsible for functional and system specifications, and assisting in the creation of test plans and quality assurance procedures for the Master Data Management (MDM) platform;
  • Working with different stakeholder reporting requirements and knowledge of the context of the information you provide;
  • Working with Finance to support Global Data Warehouse territory reporting and working with Business Warehouse reporting needs both inbound and outbound;
  • Identifying and remediating data quality programs affecting MDM;
  • Defining and leading DQ remediation efforts;
  • Developing reports that supporting a wide range of reporting requirements;
  • Working with offshore teams managing day to day operations across multiple continents in different time zones;
  • Defining User Acceptance Testing criteria and overseeing execution to completion; and,
  • Identifying and leading certain small projects associated with Master Data Management.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.


Posted: 2020-01-19 Expires: 2020-02-19

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Global CDO Source Operations Manager

Tampa, FL 33607

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