10 days old

Global MSS Cloud Delivery Leader

Multiple Cities, Multiple
  • Job Code

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
Your Role
The Global MSS Cloud Delivery Leader is responsible for IBMs Managed Security Services Cloud Offerings through the creation, maturation and delivery of multiple solutions and standard capabilities. You will demonstrate thought leadership, sales partnership and exceptional delivery leadership in Managed Security Services for Cloud. This role drives client delight through delivery excellence while working with our Consulting, Offering Management and Sales teams to drive revenue to meet targets for this core MSS domain. Successful candidates will have a proven track record of creating transformational strategies that enable clients to securely and innovatively adopt Cloud, managing multiple critical business priorities, managing budget against established financial targets and ensuring that service delivery is on-time, on-budget and client delighting as evidenced by exemplary Net Promoter Scores (NPS). This position will manage Cloud delivery activities to clients on behalf of the Global MSS organization.
This position reports directly to the Vice President, Global Managed Security Services and will organize and lead multiple service delivery teams.

Your Role and Responsibilities
  • Manage a global 24x7x365 operations staff across multiple teams
  • Building a best-in-industry, diverse and inclusive delivery team known for world class responsiveness to client inquiries, requests and tasks
  • Demonstrate credentials in one of the core security domains and represent overall IBM Managed Security Services capabilities
  • Work closely with the solution design teams in developing client presentations and Statements of Work (SOWs)
  • Use your expertise in the security industry to contribute content and provide strategic direction to the offering development process
  • Build and sustain strong working relationships with development and infrastructure teams
  • Identify the core, high-value Cloud security services that clients want in technologies such as serverless, containers and container management, and multi and hybrid Cloud
  • Evangelize Cloud-native and Cloud-ready design principles within IBM Security
  • Become a recognized thought leader in the Cloud security domains, utilizing conferences, white papers, client presentations to build awareness of IBM capabilities
  • Be accountable for driving client delight and raving promotors
  • Drive revenue to meet targets for the MSS Cloud security domain
  • Establish strong client relationships in key accounts to help progress the Security Services portfolio

Required Technical and Professional Expertise
  • At least 10 years of experience in information security in a top tier professional services firm
  • At least five years of experience working in/with Cloud technologies
  • Demonstrated service delivery leadership in a 24x7x365 environment
  • Leadership experience in high-stress situations such as production outages, security events and/or disaster recovery
  • Ability to demonstrate to be a C-Suite Advisor (beyond IT)
  • Knowledge of information security management frameworks such as SOC 1&2, ISO, NIST and CSF
  • Experience working across global, diverse teams to facilitate solutions
  • Experience working with Security practitioners
  • Readiness to travel up to 35%
  • Bachelor's degree in a technical field, or equivalent real world experience

Preferred Technical and Professional Expertise

About Business Unit
IBM is a leading provider of enterprise security solutions. Named by industry analysts as a leader in 12 security market segment categories, IBM Security is a multi-billion dollar business that is rapidly growing. In an industry focused on building walls, IBM Security is focused on creating an open, connected security ecosystem that leverages AI and cloud to help clients improve compliance, stop threats, and grow their business securely.

Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-12-04 Expires: 2020-01-03

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Global MSS Cloud Delivery Leader

Multiple Cities, Multiple

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