1+ months

Graphic Services Supervisor

Valassis Digital
Livonia, MI 48154
Ready to join a collaborative team with growth opportunity and the ability to make an impact? We have an opportunity for a Graphic Services Supervisor, in our Livonia office!
Our Graphic Services team in Media Delivery supports the production and processing of graphic files for all products within our Valassis Portfolio. We also manage the creation of the Have You Seen Me Program (the Missing Child banners on our products).
As a Supervisor, youll be leading a dynamic team of Graphic Media Technicians responsible for preparing and validating client supplied graphic files for print production within specific deadlines. This team supports major and small clients in a variety of verticals (restaurant, retail, CPG, healthcare and more).
What youll do: 
  • Be accountable for the performance of team deliverables/objectives, maximizing resource potential, influencing hiring decisions, and ensuring operational effectiveness to manage, service and grow Valassis client base.
  • Motivate, develop, and support associates in day-to-day job performance and longer term career objectives.  
  • Provide development opportunities, workload assignment, performance feedback, and guidance for day-to-day issues for associates.
  • Evaluate workload volume and account complexity to manage attendance, overtime and recruiting needs.
  • Assign responsibilities based on skill sets and balanced allocation, and communicate success measures for same.
  • Assess performance against job requirements and objectives, and provide feedback on areas of achievement / areas for improvement.
  • Utilize industry knowledge, internal and external collaboration, and independent business judgment to analyze potential options and determine best case outcomes, escalating as appropriate.
  • Initiate team project work to develop prevention of issue recurrence and/or in anticipation of future challenges or opportunities.
  • Manage implementation of solution, including client positioning and negotiation as required.
  • Provide employees the information, technology and reference materials necessary to perform their jobs.
  • Create a climate emphasizing continuing development and present opportunities for future growth and advancement. 
  • Assist in setting department and associate goals and objectives and aligning them to the overall company goals and objectives.
What youll bring:
  • Ability to work the following schedule to support our West Coast Clients: 11:00 AM-8:00 PM (Additional schedule options: 1 work from home day a week or a 4 day work week from 9:00 AM-8:00 PM).
  • Bachelors degree and 2+ years of supervisory experience.
  • Working knowledge of graphic design field.
  • Proficiency in Macintosh operating system.
  • Proficiency in Adobe Creative Suite programs, Microsoft Office and web browsing applications.
  • Excellent organization, planning and communication skills.
  • Ability to effectively present information and respond to questions from groups of associates, managers, and clients.
  • Able to work in fast paced and consistently changing environment while still meeting deadlines.
  • Strong interpersonal and organizational skills.
  • Excellent verbal and written communication skills (customer service).
  • Experience preparing and executing performance appraisals and continuous feedback to associates.
Valassis offers a generous total rewards benefits package that includes medical, dental and vision coverage, dollar for dollar 401k matching and generous PTO allowance. A wide variety of additional benefits like life insurance, employee assistance and pet insurance are also available not to mention smart and friendly coworkers!

Valassis considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, age, disability, genetic information, veteran status, or any other legally protected status. In addition, Valassis will provide reasonable accommodations for qualified individuals with disabilities. 


Posted: 2019-11-20 Expires: 2020-02-06

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Graphic Services Supervisor

Valassis Digital
Livonia, MI 48154

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