30 days old

Grid Operations Manager

Houston, TX 77002

A career in our Customer Service practice, within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability. Our team helps organisations improve their customer interface, service delivery, and middle and back office operations. We use customer insights and market analytics to help our clients make smarter decisions, integrate products and services, and optimise their customer operations to enable sustainable growth.


As a Manager, youll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

  • Proactively assist in the management of a portfolio of clients, while reporting to Senior Managers and above
  • Be involved in the financial management of clients
  • Be actively involved in business development activities to help identify and research opportunities on new/existing clients
  • Contribute to the development of your own and teams technical acumen
  • Develop strategies to solve complex technical challenges
  • Assist in the management and delivering of large projects
  • Train, coach, and supervise staff
  • Keep up to date with local and national business and economic issues
  • Continue to develop internal relationships and your PwC brand

Job Requirements and Preferences: 

Basic Qualifications: 

Minimum Degree Required: 
Bachelor Degree

Minimum Years of Experience: 
8 year(s) 

Preferred Qualifications: 

Preferred Knowledge/Skills: 

Demonstrates extensive knowledge and experience with designing and implementing Grid Operations solutions including experience with one or more of the following:

SCADA, Energy Management Systems (EMS), DistributionManagement Systems (DMS), Outage Management System, (OMS), Distributed Energy Resources Management System(DERMS) and Geographical Information Systems (GIS) Familiarity/proficiency with leading SCADA, EMS, DMS,OMS and GIS vendor products including ABB, GE Solutions, ORACLE, OSI Inc., Siemens, Schneider Electric, CGI, Intergraph and ESRI. Expertise with SCADA, EMS, DMS, OMS, DERMS and GIS applications. Transmission and Distribution Engineering, Operations,

Planning and Reliability. Candidates should also have a strong understanding of:  Transmission and Distribution Network System Modeling, System Integration, System Implementation Lifecycle, Business Requirements Gathering, Project Management, Business process design and implementation, Candidates will need to possess: understanding the common issues facing clients in the Power and Utilities Sector; the ability to work in a project team while staying focused and multi-task in a fast- paced environment; (iii) the ability to supervise project teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation, answering questions and providing direction to less-experienced staff and coaching staff including providing timely meaningful written and verbal feedback, and exceptional verbal and written communication skills to effectively

communicate with client personnel, senior management and the project team. Skills Preferred: Demonstrates abilities and a proven record of success with the implementation of Grid Operations systems and applications including: conducting assessments of current state, gathering requirements, defining a future state and developing a strategic roadmap for implementation, supporting the solution selection process, supporting the development of a vendor Statement of Work and vendor negotiations, and supporting the implementation of the selected

solution through the entire SDLC including design and build activities; system integration and testing; system cutover planning; support of parallel operations and/or trial cutover; training and documentation, user acceptance testing and system commissioning, business process development and documentation, change management activities.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.


Posted: 2019-07-22 Expires: 2019-08-22

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Grid Operations Manager

Houston, TX 77002

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