1+ months

HDE Ordering Supervisor

Atlanta, GA 30303
\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cstrong\u003EPOSITION PURPOSE\u003C/strong\u003E\u003Cbr /\u003EThe Ordering Supervisor is a self-motivated leader capable of inspiring operational excellence, building strong, productive relationships with all levels of the organization, and motivating others to work as a team. The Ordering Supervisor leads a team of associates in executing strategic and tactical objectives to achieve area-specific and business unit goals and metrics. The holder of this position is responsible for hiring, training, developing, managing, and coaching Ordering associates to perform at optimum levels and exceed quality, productivity, and financial targets. Responsible for delivering quality results, meeting or exceeding the needs of the business, and maximizing customer satisfaction while building a positive, productive, enjoyable and winning culture while living and promoting The Home Depot values. The Ordering Supervisor should have comprehensive knowledge of HDE products and installation practices and procedures. The supervisor must have effective and professional verbal and written communication skills and be able to communicate with all internal and external stakeholders, including field associates and customers.\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003EMAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES\u003C/strong\u003E\u003Cbr /\u003E50%- Leads a team of associates in executing Ordering strategies, objectives, and area specific goals to ensure internal and external customer needs are met. \u003Cbr /\u003E 25%- Develop, hire, train, manage, and coach Ordering Team members in completing daily tasks and meeting area and business unit goals and objectives. Coach team members on career path development. \u003Cbr /\u003E 25%- Identify and address developmental, training, and performance opportunities to improve associate and departmental effectiveness and performance.\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003ENATURE AND SCOPE\u003C/strong\u003E\u003Cbr /\u003EReports to an Ordering Manager or above. \u003Cbr /\u003EThis role has between 6 an 11 direct reports.\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003EENVIRONMENTAL JOB REQUIREMENTS\u003C/strong\u003E\u003Cbr /\u003E\u003Cstrong\u003EEnvironment: \u003C/strong\u003E\u003Cbr /\u003ELocated in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.\u003Cbr /\u003E\u003Cstrong\u003ETravel: \u003C/strong\u003E\u003Cbr /\u003ETypically requires overnight travel less than 10% of the time.\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS\u003C/strong\u003E\u003Cbr /\u003EMust be eighteen years of age or older.\u003Cbr /\u003EMust be legally permitted to work in the United States.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EEducation Required:\u003C/strong\u003E\u003Cbr /\u003EThe knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003EYears of Relevant Work Experience: \u003C/strong\u003E2 years\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003EPhysical Requirements:\u003C/strong\u003E\u003Cbr /\u003EMost of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EPreferred Qualifications:\u003C/strong\u003E\u003Cbr /\u003E- Previous Supervisor/Management experience. \u003Cbr /\u003E- 4 year degree or knowledge/experience in the home improvement industry. \u003Cbr /\u003E- Strong team development skills. \u003Cbr /\u003E- Experience in a call center environment\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003EKnowledge, Skills, Abilities and Competencies:\u003Cbr /\u003E\u003C/strong\u003E- Excellent leadership skills. \u003Cbr /\u003E- Excellent communication skills, both written and oral. \u003Cbr /\u003E- Able to use Microsoft Office products. \u003Cbr /\u003E- Proven experience managing multiple tasks simultaneously. \u003Cbr /\u003E- Problem solving ability. \u003Cbr /\u003E- Effective manager, effective time management, effective resource and workload management. \u003Cbr /\u003E- Customer service and problem resolution skills.\u003C/div\u003E

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Posted: 2019-11-11 Expires: 2020-01-09

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HDE Ordering Supervisor

Home Depot
Atlanta, GA 30303

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