19 days old

HDIS DIVISION OPS SUPPORT MANAGER

Atlanta, GA 30303
\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cstrong\u003EPOSITION PURPOSE\u003Cbr /\u003E\u003C/strong\u003EThe HDIS Division Operations Support Manager is responsible for all sales, operational, and POS system functions and processes. The position will support the development, maintenance and execution of field operational programs, policies and initiatives. By providing operational direction, this position will assist sales and installation management teams in driving sales and delivering results. \u003Cbr /\u003E The DOSM serves as the centralized point of contact for reporting support and works cross-functionally to coordinate tasks and/or lead initiatives that need to be executed centrally. This position will also schedule, manage and deliver operational training for the organization. The goal of the DOSM is to increase operational performance and will accomplish this by teaching and training in the branches with associates while ensuring consistency and integrity in the organization s operational processes.\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EMAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES\u003C/strong\u003E\u003Cbr /\u003E 50% -Travel to branches in assigned area and work with leaders and associates to teach, train and validate operational processes are followed consistently in the branch and across the organization. Work with local leadership on integrity and accountability of branch operations and company policies and procedures. \u003Cbr /\u003E 25% - Analyze sales and revenue levels to manage POS, active and aging AR, cycle time movement and PCI compliance. Support to divisional sales and operations leadership to ensure goals are met for cycle time, sales installed revenue and POS compliance. Provide guidance and assistance for escalated customer service issues. \u003Cbr /\u003E 15% - Responsible for creation, maintenance and execution of business specific SOPs and processes to ensure operational excellence and efficiency. Create, train and implement process improvements in the field. \u003Cbr /\u003E 10% - Oversight and partnership for staffing and training of branch administrative support functions.\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003ENATURE AND SCOPE\u003C/strong\u003E\u003Cbr /\u003E This position has 0 direct reports.\u003Cbr /\u003E\u003Cbr /\u003E \u003Cstrong\u003EENVIRONMENTAL JOB REQUIREMENTS\u003C/strong\u003E\u003Cbr /\u003E \u003Cstrong\u003EEnvironment:\u003C/strong\u003E\u003Cbr /\u003E Located in a comfortable indoor area.\u0026nbsp;\u003Cbr /\u003E\u003Cbr /\u003E \u003Cstrong\u003ETravel: \u003C/strong\u003E\u003Cbr /\u003E Typically requires overnight travel less than 10% of the time. \u003Cbr /\u003E \u003Cstrong\u003E\u003C/strong\u003E\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS\u003C/strong\u003E\u003Cbr /\u003E Must be eighteen years of age or older.\u003Cbr /\u003E Must be legally permitted to work in the United States.\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EEducation Required:\u0026nbsp;\u003C/strong\u003EBachelor\u0027s Degree\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EYears of Relevant Work Experience: \u003C/strong\u003E3 years\u003Cbr /\u003E \u003Cstrong\u003EPhysical Requirements:\u003C/strong\u003E\u003Cbr /\u003E Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. \u003Cbr /\u003EOn rare occasions there may be a need to move or lift light articles. \u003Cbr /\u003E\u003Cbr /\u003E \u003Cstrong\u003EPreferred Qualifications:\u003C/strong\u003E\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EKnowledge, Skills, Abilities and Competencies:\u003Cbr /\u003E\u003C/strong\u003EExcellent leadership skills. \u003Cbr /\u003E Excellent communication skills, both written and verbal. \u003Cbr /\u003E Able to use Microsoft Office products and type 25-30 wpm.\u003C/div\u003E

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Posted: 2020-10-02 Expires: 2020-11-01

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HDIS DIVISION OPS SUPPORT MANAGER

Home Depot
Atlanta, GA 30303

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