1+ months

High Touch Engineer

Cisco Systems Inc.
Brazil, IN 47834

Who You Are:

  • Minimum 8 years of technical experience in IP Networking in Service provider environment, with minimum 4 years' of experience with Cisco Routing products such as ASR 9K, CRS, Nexus 7k, 7600, NCS 5500.
  • Experience and in-depth knowledge of Industry standard Routing protocols (BGP, OSPF, IS-IS), MPLS, MPLS L2 VPN, MPLS L3 VPN, QoS.
  • CCNP in Routing Switching/Service Provider is desired.
  • Experience in mentoring and training technical resource.
  • Hands on experience in resolving complex to highly complex network issues is Mandatory.
  • Fluency in English. Excellent written and verbal skills is Mandatory.
  • Teammate & ability to work in reciprocal way to achieve end results.
  • Previous experience in documentation for case management, knowledge collection, defect management and training.
  • Understanding of TCP/IP (IPv4 and IPv6) and IP MPLS knowledge.
  • Experience in customer facing role
  • Working knowledge of handling network down situationsthis role will be handling S1/S2 Service Requests with limited supervision.
  • Ability to drive recreates remotelymany issues result in the engineer needing to perform a recreate of the customer problem in order to isolate the issue and resolve.

Why Cisco:

At Cisco, each person brings their different talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

We connect everything people, process, data and things and we use those connections to change our world for the better.

We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more from Smart Cities to your everyday devices.

We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#WeAreCisco.

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Posted: 2019-08-23 Expires: 2019-10-23

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High Touch Engineer

Cisco Systems Inc.
Brazil, IN 47834

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