28 days old

I&R Technician

Reserve, LA 70084


The essential function of the Residential I&R Technician is pre-wiring, installing, programming, and maintenance of products and services ordered for structures under construction, prior to and after placement of walls/ceilings, as well as, existing structures for telephones, data circuits, cable television, phone and cable jacks, speaker, antennas, and voice activated systems



  • Receives tasks assignments from manager, supervisor, coordinator, or the dispatch center

  • Installs, moves, and modifies telecommunications and related equipment, according to service/job order specifications, standards, and procedures

  • Diagnoses equipment malfunctions

  • Repairs data, voice, cable TV, and security services

  • Maintains and reports accurate records of hours and materials used; coordinates with Accounting, Customer Service and other departments on service installations and changes to update records

  • Processes detailed paper work and/or electronic records

  • Reports and monitors service/job order changes

  • Maintains and repairs telecommunications systems and equipment according to manufacturer recommendations and specifications

  • Trains the customer on system use and how to obtain system maintenance if needed

  • Runs service calls and documents, compiling client history and determines appropriate approach

  • Maintains and troubleshoots systems

  • Pre-wire low voltage wiring in structures during construction phase to N.E.C. standards without supervision also complies with RUS specifications, industry standards, safety rules and regulations and company policy

  • Terminates various low voltage wiring including RG-6, RG-59, Cat-5, and speaker wire

  • Use wire trouble shooting tools such as tracer/toner and continuity testers, DSAM meters, Sidekick 7B meters, and volt meters

  • Read blue prints

  • Read product material for product knowledge advancement

  • Connect and trouble shoot single and multi-zone speaker distribution systems

  • Understanding of frequency response

  • Understanding of HDTV and Digital surround formats

  • Connect and trouble shoot high end multi-zone audio/video distribution systems

  • Configure and program touch screen based whole house control systems. Interface to other subsystems including alarm systems, lighting control, HVAC control, entry control, and automation systems

  • Works with central office in the installation and repair of special circuits

  • Other duties as assigned


  • Perceives color and depth accurately

  • Possesses reading, writing, mathematical, and comprehension skills; requires legible printing talent

  • Requires ability to operate mechanical and electrical equipment including PCs, laptops, tablets, and smartphones

  • Knowledge of all services offered by Eatel, regulatory industry standards and procedures, and new technology

  • Proper telephone manner

  • Understands basic electronics, specification sheets and circuit diagrams

  • Expands upon job skills through seminars, workshops, and on-the-job training


  • Accepts responsibility

  • Communicates effectively

  • Ensures quality assurance standards within deadline

  • Follows established safety procedures, policies and work rules

  • Manages time wisely

  • Provides services that meet Management, employee, and customer expectations

  • Works well with others and provides assistance willingly             

  • Maintains a minimum of 5.5 on the performance based scale GJI8

  • Will work to exceed all standards stated above



  • Must possess a valid drivers license


  • High school diploma or GED equivalency


Posted: 2022-04-27 Expires: 2022-05-27

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I&R Technician

Reserve, LA 70084

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