29 days old

IBM Internship - Quality Assurance

București, BUCURESTI 030171
  • Job Code
    250212BR

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.


Your Role and Responsibilities
The main tasks of the Quality Analyst are to make sure that the quality requirements are met, by:

Identify and coordinate all necessary training sessions for quality related matters;
Provide support in delivering qualitative documentation via internal reviews;
Provide support in documenting internal procedures and processes.
Clear and documented quality controls on services and deliverables;
Ensuring that the quality control criteria are reviewed periodically and adapted to the business needs;
Performing quality controls on different processes (e.g. Incident Management, Problem Management, Change Management, Testing Department, Configuration Management);
Identifying corrective actions and improvement opportunities and address them through CAPA and CSIP;
Working together with Service Level Manager to align the quality controls, in order to identify potential service improvements, or, to spot gaps in the services' quality.



Required Technical and Professional Expertise
Quality Analyst has as main goal to ensure that the delivery of services and products meets or exceeds customer expectations.
Quality Analyst identifies, measures, controls and proposes improvements for various processes that will ultimately lead to improved business performance
  • Student in the last year or Graduate; preferred specialization: Economy/ Finance/ Accounting
  • English: Advanced
  • Very good MS Office skills - MANDATORY advanced Excel knowledge
  • Team Player
  • Excellent communication skills
  • Well-organized
  • Logical
  • Detail-oriented
  • Quick-learner



Preferred Technical and Professional Expertise
Previous experience or knowledge in Quality Assurance Area


About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.


Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.


About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.


Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.


Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Categories

Industry

  • Computers Software and Hardware
Posted: 2019-09-15 Expires: 2019-10-15

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IBM Internship - Quality Assurance

IBM
București, BUCURESTI 030171

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