23 days old

Industry Sales Account Manager

Zürich, ZH 8001
  • Job Code

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
As Industry Seller within Technology Support Services (TSS) you lead the overall relationships with your Customers, signing, revenue, GP, as well as service quality performance.

You are the Manager of the extended team (TSS and partners) who work with you and support your Customers. You are the internal/external focal point for any topic related to your Customer's IT availability. Your key objective is that TSS becomes your Customers trusted partner for IT Support Availability, as main driver for revenue growth.

You are the engine of the Account growth via your understanding of TSS future, your business development capabilities to capture Customer pains, your drive to identify and build deals which answer to these pains, using leading edge TSS global assets and skills.

You place Innovation on top of your priorities as a key differentiator in Customer minds vs competition. You take all opportunities to get educated on new breakthrough TSS Technical or Business solutions to bring TSS innovation into Customer discussions.

You are TSS Sales leader for your Account(s). In that respect, it is your responsibility to drive the sales strategy and actions for Logo (IBM), MVS (Multi-vendor) and SWS (Software Services) opportunities and to request any help from TSS specialized sales teams when it matters.

Job role description:
  • Primary focal point and owner for TSS activities overall for his/her Customer(s)
  • Dedicated to defined so named Top Accounts
  • Establish and implement overall account strategy by leveraging the transformation from Logo business to extended MVS business
  • Take full sales responsibility for MVS identification, renewal and signing
  • Responsible to develop and leverage strong client relationship horizontally (outside datacenters and vertically (up to C-level)
  • P&L owner for your account(s)
  • Responsible to beat the revenue and profit business growth objectives
  • Proactively work with client to crystalize their infrastructure objectives, priorities, business needs into new TSS services and solutions (4Walls, Industry Plays)
  • Develop new contractual frameworks
  • Build partnerships between the client, team IBM including GTS, S&D/STG, SWG, GBS and IBM Strategic Partners / Subcontractors to address business opportunities for the benefit of the IBM Corporation

Required Technical and Professional Expertise
Experience in solving complex problems for enterprise organizations
Sales Experience within an enterprise IT environment that carried an annual quota
Proven track record of nurturing large enterprise accounts with multiple departments at different levels and close double-digits millions transactions
Excellence in oral and written communications in English and German
Preferred oral in Swiss German and French
Team, Deal and Engagement leadership

Preferred Technical and Professional Expertise

About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking.If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS isthe place for you!

Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-11-18 Expires: 2019-12-18

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Industry Sales Account Manager

Zürich, ZH 8001

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