19 days old

Infrastructure Specialist

Multiple Cities, Multiple
  • Job Code

The infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the worlds relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Specialists are responsible for keeping up with these latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.

Your Role and Responsibilities
Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction.
Identifies, analyzes, diagnoses, and repairs systems, products and customer issues.
Performs preventive maintenance, site surveys, replacement, and modifications as needed or requested by customers.
Uses a variety of hand tools, engineering specifications, to diagnose and repair units.
Work on critical, highly complex customer problems that may span multiple VMware Cloud services
Effectively manage many different tasks simultaneously.
Assist in improving and creating processes and procedures to improve quality and productivity in team.
Interact with leading technologists around the world, apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.
Documents all service related activities, review documentation on new products for accuracy and usability.

Required Technical and Professional Expertise
3~5 years of IT experience in Bachelor's degree or above.
Background in customer engagement with a major professional services organization or within the services division of IT department.
Familiar with Linux service, installation, configuration, daily operation, troubleshooting, log analysis. Familiar with Database maintenance or optimization.
Familiar with regular network devices/equipment operations and configurations. Knowledge in network, security, TCP/IP. Certificate of RHCE/RHCT and CCNP/CCNA preferred.
Experience in Development skill as MySQL/DB2, Java, Python, Tomcat or other Web service is preferred. Advanced skills with command-line tools and scripting languages like Shell, Python, Perl, Ruby or others.
Extensive technical experience with virtualization and cloud technologies is plus, especial for VMware.

Preferred Technical and Professional Expertise
Good team work and communication with other stakeholders. Passion for open source software, tooling, and automation.

About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter business by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-09-24 Expires: 2019-10-24

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Infrastructure Specialist

Multiple Cities, Multiple

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast