21 days old

Inpatient RN Case Manager WellMed Houston Texas

Houston, TX 77002
  • Job Code
    891842

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work.(sm)


The Case Manager -Inpatient Services performs onsite review or telephonic clinical review of inpatient admissions in an acute hospital, rehabilitation facility, LTAC or skilled nursing facility. Actively implements a plan of care utilizing approved clinical guidelines to transition and provide continuity of care for members to an appropriate lower level of care in collaboration with the hospitals/physician team, acute or skilled facility staff, ambulatory care team, and the member and/or family/caregiver. The case manager is responsible for coordinating the care from admission through discharge. The Case Manager participates in integrated care team conferences to review clinical assessments, update care plans, identify members at risk for readmission and to finalize discharge plans.

 

 

There is a $2,500 Sign On Bonus for external bilingual candidates. (Spanish or Vietnamese)

 

This position will allow you to telecommute/work from home. It also may include onsite representation to acute and/or post-acute facilities.

 



The office address is located at 4700 West Sam Houston Parkway Houston, Texas 77041 

 

Primary Responsibilities:

  • Collaborates effectively with integrated care team (ICT) to establish an individualized plan of care for members
  • The interdisciplinary care team develops interventions to assist the member in meeting short and long term plan of care goals 
  • Serves as the clinical liaison with hospital, clinical and administrative staff as well as provides expertise for clinical authorizations for inpatient care based on utilized evidenced-based criteria
  • Performs concurrent and retrospective onsite or telephonic clinical reviews at the designated network or out of network facilities
  • Documents medical necessity and appropriate level of care utilizing national recognized clinical guidelines
  • Interacts and effectively communicates with facility staff, members and their families and/or designated representative to assess discharge needs and formulate discharge plan and provide health plan benefit information
  • Stratifies and/or validates patient level of risk and communicates during transition process with the Integrated Care Team
  • Provide assessments of physical, psycho-social and transition needs in settings not limited to the PCP office, hospital, or member's home
  • Develops interventions and processes to assist the member in meeting short and long term plan of care goals
  • Manages assigned case load in an efficient and effective manner utilizing time management skills to facilitate the total work process directly monitoring assigned members
  • Provides constructive information to minimize problems and increase customer satisfaction
  • Seeks ways to improve job efficiency and makes appropriate suggestions following the appropriate chain of command
  • Demonstrates knowledge of utilization management and care coordination processes and current standards of care as a foundation for transition planning activities
  • Confers with physician advisors on a regular basis regarding inpatient cases and participates in department case rounds
  • Plans member transitions, with providers, patient and family
  • Enters timely and accurate data into designated care management applications as needed to communicate patient needs and maintains audit scores of 90% or better on a monthly/quarterly  basis
  • Adheres to organizational and departmental policies and procedures and credentialed compliance
  • Takes on-call assignment as directed
  • Attends and participates in integrated care team meetings as directed        
  • Solves problems by gathering and /or reviewing facts and selecting the best solution from identified alternatives
  • Makes decisions based on prior practice or policy, with some interpretation
  • Applies individual reasoning to the solution of problems, devising or modifying processes and writing procedures as necessary
  • Maintains current knowledge of health plan benefits and provider network including inclusions and exclusions in contract terms
  • With the assistance of the Managed Care/UM teams, guides physicians in their awareness of preferred contracts and providers and facilities
  • Refers cases to Medical Director as appropriate for review or requests not meeting criteria or for complex case situations
  • Participates in the development of appropriate QI processes, establishing and monitoring indicators
  • Perform comprehensive assessments and document findings in a concise/comprehensive manner that is compliant with documentation requirements and Center for Medicare and Medicaid Services (CMS) regulations
  • Performs all other related duties as assigned


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
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Posted: 2020-11-03 Expires: 2020-12-03

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Inpatient RN Case Manager WellMed Houston Texas

UnitedHealth Group
Houston, TX 77002

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