10 days old

INSIDE SALES ONE ACCOUNT COORDINATOR - HOME DEPOT PRO

Jacksonville, FL 32202
\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cstrong\u003E\u003Cstrong\u003E\u003C/strong\u003E\u003C/strong\u003E\u003Cstrong\u003EPOSITION PURPOSE\u003C/strong\u003E\u003Cp\u003EThe Home Depot Pro, is searching for the perfect candidate to join our Dynamic Inside Sales Organization!\u003Cbr /\u003E Home Depot Pro, acquired by The Home Depot\u0026reg; in 2015 is among the nation\u0026rsquo;s largest distributors and direct marketers of specialty maintenance, repair, and operations (MRO) products, both branded and private label. \u003Cbr /\u003E It stocks more than 100,000 plumbing, janitorial, electrical, hardware, heating, ventilation, and air conditioning (HVAC); and other MRO products, from more than 3000 suppliers worldwide. Products and value-added services are sold to more than 175,000 active customers, including facilities maintenance customers, professional contractors, and specialty distributors.\u003Cbr /\u003E \u003Cbr /\u003E Key end-markets include multifamily housing; health care institutions; educational organizations; lodging; plumbing, mechanical, and HVAC contractors; locksmiths and hardware stores. The company operates more than 70 distribution centers / branches and four regional replenishment centers across the United States, which facilitates reliable same-day or next-day delivery service to 98% of the U.S. population.\u003Cbr /\u003E \u003Cbr /\u003E Our Inside Sales Coordinators focus on providing sales support to 700 \u002B residential/national customers. As an Inside Sales Coordinator, you will be tasked with providing customers with a consistent onboarding experience by partnering with our acquisition and account management team. A strong focus will be placed on increasing our share of wallet, driving customer satisfaction and customer retention by generate sales growth through key marketing and account maintenance campaigns. Enhance the customers purchasing experience by quick resolution of customer inquiries and support needs by partnering with internal and external business partners to resolve issues and improve process as needed\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES\u003C/strong\u003E\u003Cbr /\u003E 20%- Establish a cadence for onboarding of new customers to enhance the customers experience.\u003Cbr /\u003E \u003Cbr /\u003E 20%- Establish and maintain a relationship with these customers to the point of assignment.\u003Cbr /\u003E \u003Cbr /\u003E 20%- Manage a cadence of marketing activities weekly to educate customers on the value of being a Barnett Customer.\u003Cbr /\u003E \u003Cbr /\u003E 20%- Follow open issues through to resolution and escalate problems as needed.\u003Cbr /\u003E \u003Cbr /\u003E 20%- Establish a thorough understanding of Home Depot Pro\u0026rsquo;s product offering, service platform and processes.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E NATURE AND SCOPE\u003C/strong\u003E\u003Cbr /\u003E Reports to RSM of Home Depot Pro Inside Sales. Has no direct reports.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E ENVIRONMENTAL JOB REQUIREMENTS\u003C/strong\u003E\u003Cbr /\u003E \u003Cstrong\u003EEnvironment:\u003C/strong\u003E\u003Cbr /\u003E Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Travel:\u003C/strong\u003E\u003Cbr /\u003E Typically requires overnight travel less than 10% of the time.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Additional Environmental Job Requirements:\u003C/strong\u003E\u003C/p\u003E\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cp\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS\u003C/strong\u003E\u003Cbr /\u003E Must be eighteen years of age or older.\u003Cbr /\u003E Must be legally permitted to work in the United States.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Additional Minimum Qualifications:\u003C/strong\u003E\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EEducation Required:\u003C/strong\u003E\u003Cbr /\u003E The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Years of Relevant Work Experience:\u0026nbsp;\u003C/strong\u003E2 years\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Physical Requirements:\u003C/strong\u003E\u003Cbr /\u003E Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Additional Qualifications:\u003C/strong\u003E\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EPreferred Qualifications:\u003C/strong\u003E\u003Cbr /\u003E Bachelor s Degree preferred or equivalent work experience.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Knowledge, Skills, Abilities and Competencies:\u003Cbr /\u003E \u003C/strong\u003EStrong organization and interpersonal communications skills, including the ability to communicate with all levels of the organization.\u003Cbr /\u003E Solid understanding of workflow organization inside Interline Brands and The Home Depot.\u003Cbr /\u003E Excellent customer service skills, including the ability to be empathetic to customer s issues and demonstrate the desire to help.\u003Cbr /\u003E Strong PC skills, including Microsoft Excel and other Office products. Ability to quickly grasp new systems and tools.\u003Cbr /\u003E Ability to prioritize and function in a fast-paced environment and handle multiple projects simultaneously.\u003Cbr /\u003E Extraordinary presentation skills via the phone or in person that clearly demonstrate product value to the highest level decision makers.\u003Cbr /\u003E A true team player with the ability to work and interact across a broad spectrum to achieve success.\u003Cbr /\u003E An avid networker who truly understands the concept of networking and its value.\u003C/p\u003E\u003Cp\u003E\u0026nbsp;\u003C/p\u003E\u003Cp\u003EWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.\u003C/p\u003E\u003C/div\u003E

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Posted: 2019-11-07 Expires: 2019-12-11

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INSIDE SALES ONE ACCOUNT COORDINATOR - HOME DEPOT PRO

Home Depot
Jacksonville, FL 32202

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