8 days old

Scrum Master / Iteration Manager

London, England EC1A 4
  • Job Code

Would you like to work in a fun and experimental studio atmosphere? Do you want to help us transform the way IBM engages with its Business Partners?

We are looking for Iteration Manager to join our cross-functional agile software development team. We are a diverse and empowered, co-located team of analysts, designers, developers, and managers located in the IBM London Studio; an exciting collaborative space that promotes togetherness and community.

As an Agile delivery organisation, our mission is to deliver best-in-class systems and tools that differentiate us from our competitors and help our Business Partners win in the marketplace.

Our team incorporates Design Thinking and cutting-edge technologies and practices to design and build signature experiences that make peoples lives easier.

We operate in an open and flat organization where everyones ideas are valued and were able to learn from each other and share successes.

Your Role and Responsibilities
Are you looking for an opportunity to influence, impact and inspire change?

As Iteration Manager, you will be the guardian of the Agile delivery team, helping to ensure the optimal working of the team through a combination of coaching, resolution of impediments, and communication.

You will play a servant-leader role, supporting the Development team, Product Owner and wider organisation in Agile ways of working. You will have the opportunity to impact peoples thinking and shape the culture and behaviours of this team and beyond.

Essential skills and experience

You have proven experience as Iteration Manager or Scrum Master in IT software or similar projects, with experience of successfully:
  • Coaching teams in effective use of the Scrum events: Daily Scrum, Sprint Planning, Sprint Demo and Retrospective.
  • Resolving conflict with a continual focus on the Scrum values of openness, honesty, commitment, courage and respect.
  • Collaborating effectively with the Product Owner and customer organisation supporting the management of the Product Backlog and planning deliverables based on empirical data.
  • Training the Development team in effort estimation, iteration planning for reliable delivery and making visible all work being done in the team.
  • Executing iteration and release planning with a view to deliver maximum value as early as possible.
  • Understanding individual and group interactions and facilitating conversations towards consensus aligned to relevant goals and priorities.
  • Working with the Product Owner and Development team to define sprint goals aligned to business value and the health of the organisation.
  • Shielding the Development team from external interruptions and distractions
  • Tracking and removing impediments that would otherwise slow the Development team down.
  • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
  • Facilitating the presentation of the increment (feature presentation) from the sprint to the key stakeholders.
  • Providing guidance to the team on how to self-organise
  • Facilitating getting the work done without coercion, assigning, or dictating the work.
Technical Skills & Abilities:
  • Strong knowledge of agile methodology and frameworks like Scrum, Kanban, XP, etc.
  • Evidence of having coached teams to follow an agile framework successfully
  • Strong emotional intelligence and empathy.
  • Understand the fundamentals of iterative and incremental development
  • Strong knowledge of Agile theory, rules and practices.
  • Knowledge and awareness of other Agile frameworks and software development processes: Kanban, FDD, eXtreme Programming practices, DevOps
  • Application of metrics as KPIs for continual, incremental delivery of value and team improvement
  • An appreciation and understanding that Iteration Manager is quite a different role to that of a Project Manager.

Qualifications and Certifications

  • Certified Scrum Master (CSM), Professional Scrum Master 1 (PSM1), or equivalent.
Preferred Professional and Technical Expertise:

  • 2.1 in an analytical degree
  • Exposure to development of cloud-based enterprise systems with a significant number of users
  • Experience and knowledge of user facilitation techniques
  • Knowledge of business requirements prioritisation techniques, i.e. MoSCoW prioritisation
  • Assessing the Agile Maturity of the team and organisation and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organisation.
  • Higher level of agile project management certification a plus.
  • Experience of project management and delivery tracking tools, specifically JIRA, certification a plus.

Required Technical and Professional Expertise
As per job description

Preferred Technical and Professional Expertise
As per job description

About Business Unit
Our mission is to deliver best-in-class systems and tools that differentiate us from our competitors and help our Business Partners win in the marketplace.

Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.


Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-12-07 Expires: 2020-01-06

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Scrum Master / Iteration Manager

London, England EC1A 4

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