1+ months

Lab Coat Service Coordinator

Framingham, MA 01701

1st shift role supporting and maintaining lab coat program and coordinating site deliveries across several area work sites.

We are seeking a high energy customer service professional. The ideal candidate must have at least 2 years related customer service and relationship management experience.

The candidate must also be proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook) and demonstrate financial literacy- must have experience tracking costs and billing.

This position requires reliable transportation to move between campuses.

NOTE: This worksite requires full COVID-19 vaccination as a condition of hire.

Great opportunity with a large employer, lots of opportunity for growth and advancement!

**Position Summary**

The Technician - Lead may work in any type of location on client premises. This individual performs maintenance, repairs, and installs various types of machines. The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements.

**General Responsibilities:**

+ Maintains, repairs, and installs various types of equipment and related devices such as personal computers, electronic transmitting and receiving equipment etc.

+ Disassembles machines and repairs or replaces broken parts.

+ Adjusts functional parts of electronic devices, as necessary.

+ Orders replacement parts.

+ Inspects completed repairs.

+ Complies with all company safety and risk management policies and procedures

+ Reports all accidents and injuries in a timely manner.

+ Participates in regular safety meetings, safety training and hazard assessments.

+ Applies all applicable OSHA and related local safety requirements to all assigned work.

+ Performs all work in accordance with established safety procedures.

+ Attends training programs (classroom and virtual) as designated.

+ Troubleshoots and resolves end-user problems and ensures correct operation of equipment.

+ Identifies, investigates, and researches user questions and problems as well as recognizing, researching, isolating, and resolving information systems problems.

+ Coordinates referrals to appropriate technical, professional, or service personnel for appropriate services, repairs, training, and follow-up.

+ Identifies and corrects unsafe working conditions with management oversight.

+ Applies basic skills and may develop advanced skills using tools and equipment appropriate for the position.

+ Maintains inventory of parts and log of all repairs/service performed.

+ May perform other duties and responsibilities as assigned.

**Qualifications & Requirements**

+ Willingness to be open to learning and growing.

+ Maturity of judgment and behavior.

+ Maintains high standards for work areas and appearance.

+ Attends work and shows up for scheduled shift on time with satisfactory regularity considering Sodexo time and attendance policy and/or client operating hours.

+ Ability to work a flexible schedule.

+ Must comply with any dress code requirements.


+ High School diploma, GED or equivalent experience.

+ 0 - 2 years of related work experience


+ Ability to present self in a highly professional manner to others and understands that honesty and ethics are essential.

+ Ability to maintain a positive attitude.

+ Ability to communicate with co-workers and other departments with professionalism and respect.

+ Ability to maintain a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives.

+ Ability to provide clear directions and respond accordingly to employees.

+ Ability to use all relevant electronic and communication devices.

+ Knowledge of and proficiency in all OSHA and local requirements related to all assigned work.

**Physical Requirements:**

+ Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses.

+ Significant walking or other means of mobility.

+ Ability to work in a standing position for long periods of time (up to 8 hours).

+ Ability to reach, bend, stoop, push and/or pull, and frequently lift 35 pounds and occasionally lift/move 40 pounds.

**Working Conditions (may add additional conditions specific to defined work location):**

+ Varying schedule to include evenings, holidays, and extended hours as business dictates.

+ While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities.

+ The noise level in the work environment is usually moderate to loud.

+ Wears protective clothing and/or Personal Protective Equipment required by the work environment or governmental regulations.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

**Benefits Eligibility**

Full Time Benefits: At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. Eligible employees can enroll in their benefits, which will be effective beginning on their first day with Sodexo. We also offer other benefits like paid time off, financial and savings programs and access to our employee assistance program and other discounts (eligibility varies by unit and may not be available to all employees).

**Job Locations** _US-MA-FRAMINGHAM_

**System ID** _898577_

**Category** _Facilities_

**Employment Status** _Full-Time_

**Unit Name** _225 2nd Ave Waltham_

**Unit Contact** _ginger.macfarlane@sodexo.com_


Posted: 2022-12-06 Expires: 2023-04-08

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Lab Coat Service Coordinator

Framingham, MA 01701

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