1+ months

Lead Product Management & Development

Dallas, TX 75219
**About the Team**

Our Retail & Wireless Product Management team is looking for a **Salesforce** Product Manager who is passionate about the customer experience and has analytical and multi-task abilities to thrive in a fast-paced environment. The **Salesforce** Product Manager has an intimate knowledge of the current state of the business and technology and implements the plan to achieve the desired future state.

**About the Job**

Experienced Senior **Salesforce** Product Manager / Product Analyst with an extensive background in delivering scalable and robust enterprise integration projects for Digital and Salesforce Enterprise Integration team. You will be a key contributor on the Enterprise Integration team delivering on mission-critical systems integrations and business processes. The successful candidate must possess strong analytical, communication, leadership and technical skills in the area of **Salesforce** technology specifically in the area of System Integrations and APIs.

Candidate should be able to quickly learn the business and platform and be able to deliver the projects quickly. Our ideal candidate must possess the product management and **Salesforce** technical skills/experience, enjoy working in a dynamic, fast paced and high growth environment.

**Responsibilities and Day-to-Day View**

+ This role will drive alignment to the companys cross-channel vision and strategy, supporting Channel KPIs and delivering the highest value capabilities.

+ Work with **Agile** team and create the **Scrum** team strategy roadmap, develop minimal viable product and Agile features and stories that drive a highly effective and efficient project development and delivery **Scrum** team.

+ Serve as a Subject Matter Expert in outbound customer communications, consent and privacy management

+ Acts as a product evangelist to build awareness and understanding across teams and organization

+ Data mapping/transformation, solution design, process diagram, acceptance criteria, user acceptance testing and other project artifacts.

+ Work effectively with the technical/development team and help them understand the specifications/requirements for technical development, testing and implementation.

+ Identify test scenarios and write test scripts and execute testing in support of system and user acceptance testing.

+ Participate in an **Agile Scrum team** , write/enhance/research user stories and be responsible as business lead and central subject matter expert.

+ This role will drive alignment to the companys cross-channel vision and strategy, supporting Channel KPIs and delivering the highest value capabilities.

**Required Qualifications**

+ Bachelors degree or equivalent work experience in Marketing, Computer Science, Information Systems, or related field

+ 8+ years of product owner experience with proven track record of managing all aspects of a successful product throughout its lifecycle

+ Experience within high tech, software and/or wireless/telecom industry highly desired

+ Solid technical background with understanding and/or experience in software development, web technologies and customer communications such as email, SMS and push notification

+ Strong analytical skills and the ability to convert consumer insights and performance data into high impact product initiatives

+ Experience in product roadmap assessment and planning.

+ Experience in driving and gathering business requirements, assessments, solutioning, especially in the areas of data analysis, data extraction/delivery, source/target transformation/mappings.

+ Experience in working with both the business and technical team, coordinating/leading solution design, development/configuration, and deployment across multi-dimensional teams.

+ Must have experience working within scaled **Agile** development team

+ Must have experience with **MuleSoft and Salesforce** technologies

+ Experience and knowledge of APIs, Web Services, SOA, ESB, ETL concepts aMnd tools.

+ Excellent written and verbal communication skills with demonstrated ability to present complex technical information in a clear manner to peers, developers, and senior leaders

**Preferred Qualifications**

+ Masters Degree in Marketing, Computer Science, Information Systems or related field

+ Experience in a retail, Call Centers or AT&T consumer business operations

+ **Salesforce certifications**

AT&T is leading the way to the future for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, weve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us? Apply now!
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.


Posted: 2020-10-28 Expires: 2020-12-26

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Lead Product Management & Development

Dallas, TX 75219

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