25 days old

LHI Clinical Administrative Coordinator - La Crosse, WI or US Telecommute

La Crosse, WI 54601 Work Remotely
  • Job Code
    877353

Energize your career with one of Healthcare's fastest growing companies.

 

You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.

 

This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader.


Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.


There are several steps in our hiring process. Please make sure that you have filled out all required sections of your employment application. Once you submit your completed application, you will receive an email with information regarding next steps including any pre - employment assessment(s) that are required.  Both your application and any required assessment(s) need to be completed before we can consider you for employment so the sooner you complete these two steps, the sooner you will hear from us. To learn more, go to: http://uhg.hr/OurApplicationProcess


Complete an extensive Medical Health Questionnaire (MHQ) and exposure form via telephone interview with members within the identified case management supported program.   Electronically submit interview information through an internal database system to generate a summary for the members monitoring exam.


This is high volume, customer service environment. You'll need to be efficient, productive and thorough dealing with our members over the phone. You also must be able to work a flexible schedule that includes evening hours. 


Primary Responsibilities:

  • Complete extensive Medical Health Questionnaire (MHQ) and Exposure form via telephone interview
  • Triage incoming calls
  • Acknowledges member's rights on confidentiality issues, maintains patient confidentiality at all times, and follows HIPAA guidelines and regulations
  • Complete daily department tasks as assigned
  • Excellent written and verbal communication, telephone etiquette and interpersonal skills
  • Must have strong organizational, multi - tasking and time management skills

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Posted: 2020-06-10 Expires: 2020-07-10

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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LHI Clinical Administrative Coordinator - La Crosse, WI or US Telecommute

UnitedHealth Group
La Crosse, WI 54601

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