1+ months

Manager 1, Regional Operations Support

Sodexo
Brockton, MA 02301

Unit Description

Do you thrive in a fast-paced environment where change is the only constant?

 

Sodexo is seeking a Sous Chef for our Healthcare Business segment. This role will support the Beth Israel / Lahey Healthcare System position of food service excellence. This role will require creativity, line cooking, HACCP knowledge, ServSafe certification, catering and cold prep. May include supervision of employees or ordering / purchasing duties. Will work in conjunction with on site Executive Chef.  This is a full-time position that can last up to 18 months.  At any time after onboarding, the successful candidate is encouraged to apply for internal positions within Sodexo Health Care. This is a great opportunity to work at various locations while learning Sodexo programs and services.  Must be willing to travel.Is this opportunity right for you? We are looking for candidates who have:

  • a passion for cooking and culinary;
  • good supervisory and communication skills;
  • previous experience working in a high-volume facility;
  • catering and dining experience and a passion for culinary arts; 
  • a strong production culinary background;
  • proficient computer skills as well as exceptional customer services skills;
  • Servsafe certified as well as working knowledge of HACCP and experience is a plus.

Learn more about Sodexos Benefits  Not the job for you? At Sodexo, we offer Culinary positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Culinary jobs.Working for Sodexo:At Sodexo, you will find the ingredients for a great culinary career. With benefits including schedules that encourage work-life balance, reimbursement of association dues and continuing education opportunities, you enjoy an improved quality of life thats unique in the hospitality industry.

 

Position Summary

The Manager I, Regional Operations Support (ROSI) has overall responsibility, or a portion of an

on-sight operations area (ie Food, ES, Clinical, Culinary, Facilities, CTM) as assigned by the Client

Executive.  In this role, the ROSI has direct accountability for executing Sodexo systems, programs,

resources, tools, and talent management that drives operational excellence and our service

commitments that are:  Predictable, Reliable, and Repeatable. 

 

Primary Responsibilities:

Client / Customer Service - 10%

-Provide effective communication for client and customers to ensure excellent customer service.

-Effectively partners with client and Sodexo employees to drive successful outcomes.

-Complies with all client policies and procedures.

-Owns and drives operational excellence outcomes of Sodexo and client.

-Effectively deploys, embeds and ensures Sodexo standardized processes are in place.

-Creates a continuous quality improvement culture that drives operational efficiencies.

-Utilizes all operational processes to drive continuous improvement and celebrate successes.

 Analysis & Decision Making - 10%

-Utilizes tools within Sodexo Healthcare to drive and manage middle of the page (Labor Expense, Raw Materials) to deliver positive outcomes.  

-Follows best practices in decision making to determine best solutions for the business. 

-Effective risk management by ensuring consistent regulatory and legal compliance. 

-Supports and drives operational goals and ensures a prompt resolution to mitigate adverse impact on our clients or our performance.

-Effectively delegates operational responsibilities to appropriate individuals / positions. 

  Safety - 10%

-Ensures that individuals performing service-related tasks have the competence to do so without putting the health and safety of themselves or others at risk.

-Behaviors include: 

Working as a team for safety  

Communicating Effectively for Safety  

Managing Safety Risks  

Optimizing Human and Environmental Factors  

Recognizing, respond and reporting incidents 

Adherence to all operational safety practices and protocols

Drives a safety culture throughout the team

  

 

 

Qualifications & Requirements

Basic Education Requirement - Associate's Degree in related field or equivalent experience

Basic Management Experience - 2 years 

Basic Functional Experience - 2 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services, CTM, or Clinical Nutrition;

 

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Categories

Posted: 2020-10-20 Expires: 2020-12-19

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Manager 1, Regional Operations Support

Sodexo
Brockton, MA 02301

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