1+ months

Manager 2, Regional Operations Support

Sodexo
Honolulu, HI 96813

Unit Description

Do you enjoy a high energy, fast paced environment?

 

Sodexo Healthcare is seeking a Regional Food Operations Support Manager for the Honolulu, HI area.

 

This manager will be responsible to provide support to hospital accounts within Honolulu, HI area. This position will be based out of Kapiolani Medical Center for Womens and Children and is for a time period of up to 18 months. During this time the selected candidate will be eligible to post to other Sodexo positions. Some travel may be required.

 

The successful candidate will:

  • have oversight of day-to-day operations
  • experience working in a union environment
  • deliver high quality food service
  • achieve company and client financial targets and goals
  • develop and maintain client and customer relationships
  • develop strategic plans
  • create positive environment, accountability
  • has culinary production experience and a strong background in safety and sanitation compliance
  • has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
  • can demonstrate working the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
  • can demonstrate working knowledge of Sodexo Food Management; recipe compliance and promote Sodexo standards.  

 

Is this opportunity right for you? We are looking for candidates who have:

  • a strong culinary background, with the demonstrated ability to stay current with new culinary trends;
  • excellent leadership and communication skills with the ability to maintain the highest of standards and implements company policies;
  • strong management skills and previous experience working in a high-volume facility

Learn more about Sodexos Benefits

 

Not the job for you?

At Sodexo, we offer Culinary positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Culinary jobs.

 

Working for Sodexo:

At Sodexo, you will find the ingredients for a great culinary career. With benefits including schedules that encourage work-life balance, reimbursement of association dues and continuing education opportunities, you enjoy an improved quality of life thats unique in the hospitality industry.

 

Position Summary

The Manager II, Regional Operations Support (ROSI) has overall responsibility, or a portion of an on-sight operations area (ie Food, ES, Clinical, Culinary, Facilities, CTM) as assigned by the Client executive.  In this role, the ROSI has direct accountability for executing Sodexo systems, programs, resources, tools, and talent management that drives operational excellence and our service commitments that are:  Predictable, Reliable, and Repeatable

 

Primary Responsibilities:

 

Client / Customer Service - 20%

  • Navigates the client organization through effective communication while influencing and persuading at multiple levels.  Seeks to collaborate for win-win outcomes. 
  • Provide effective communication for clients and customers to ensure excellent customer service.
  • Effectively partners with client and Sodexo employees to drive successful outcomes.
  • Complies with all client policies and procedures.

Operational Excellence - 40%

  • Owns, drives, and measures operational excellence outcomes of Sodexo and client.
  • Effectively deploys, embeds and ensures Sodexo standardized processes are in place.
  • Creates a continuous quality improvement culture that drives operational efficiencies.
  • Drives change and creates a culture where change is embraced and operationalized. 
  • Utilizes all operational processes to drive continuous improvement and celebrate successes.

 Analysis & Decision Making - 20%

  • Utilizes tools within Sodexo Healthcare to drive and manage middle of the page (Labor Expense, Raw Materials) to deliver positive outcomes.  
  • Accountable for effective utilization of labor resources.
  • Analyses data to engage in data driven decision making using data, logic, benchmarking, and leading practices in decision making to determine best solutions for the business. 
  • Effective risk management by ensuring consistent regulatory and legal compliance. 
  • Compliance with supply chain management requirements.
  • Understands and effectively manages unit finances in the Sodexo budgets.    
  • Sets operational goals with key metrics and ensures quick analysis of variances to ensure a prompt resolution and mitigate adverse impact on our clients or our performance.
  • Delivers predictable top and bottom-line results at the site, relentless focus on driving efficiency, and makes difficult decisions.
  • Effectively delegates operational responsibilities to appropriate individuals / positions. 
  • Follows best practices in decision making to determine best solutions for the business. 

Safety - 10%

  • Ensures that individuals performing service-related tasks have the competence to do so without putting the health and safety of themselves or others at risk.
  • Behaviors include:  Working as a team for safety  
  • Communicating Effectively for Safety  
  • Managing Safety Risks  
  • Optimizing Human and Environmental Factors  
  • Recognizing, respond and reporting incidents 
  • Adherence to all operational safety practices and protocols
  • Drives a safety culture throughout the team

 

Talent - 10%

  • Ability to effectively manage aspects of Human Resources (ie. Leadership, People Management, Employee Relations, etc) to support individual and team development and drive operational outcomes.
  • Creates a culture of continuous learning and development for self and those within the unit assigned.

 

Qualifications & Requirements

Basic Education Requirement - Bachelor's Degree in a relevant field or equivalent experience

 

Basic Management Experience - 3 years

 

Basic Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services, CTM, or Clinical Nutrition

 

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

 

Categories

Posted: 2021-08-17 Expires: 2021-11-18

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Manager 2, Regional Operations Support

Sodexo
Honolulu, HI 96813

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