1+ months

Manager 3, Regional Operations Support

Sodexo
New York, NY 10007

Unit Description

Sodexo is looking for a Project Manager for a temporary role in New York, NY

 

Sodexo Healthcare  is looking for a Food Project  Manager for a multi-site hospital contract we currently have.  The Project Manager will be hands on, initiate programs, ensure consistency, oversee training, audits and updates. 

 

This position is for a project role lasting 3-6 months

 

Responsibilities of the Project Senior Manager include but not limited to:

  • Assist in unit proper implementation of Sodexo programs
  • Plan projects, including defining objectives, methods, timetables, and budget
  • Facilitate clear and efficient communication with internal clients
  • Oversee the Safety 
  • Monitor performance against standards for client satisfaction
  • Adhere to Units SOP's with regards to project management
  • Recommend changes in operations based on standards, identify appropriate resources, and assist in implementation plans
  • Provide multiple solutions when available to be presented with all costs and fees applicable to the project

Ideal candidate will have:

  • 2 years in Operational experience in Food & Nutrition Services 
  • Ability to manage multiple projects simultaneously from start to finish
  • Strong communications skills
  • Ability to adapt in an ever-changing client environment
  • Strong time management and organization skills

 

Position Summary

The Manager 3, Regional Operations Support (ROSI) has overall responsibility, or a portion of an

on-sight operations area (ie Food, ES, Clinical, Culinary, Facilities, CTM) as assigned by the Client

executive.  In this role, the ROSI has direct accountability for executing Sodexo systems, programs,

resources, tools, and talent management that drives operational excellence and our service

commitments that are:  Predictable, Reliable, and Repeatable. 

 

Primary Responsibilities:

 

Client / Customer Service - 20%

§   Navigates the client organization through effective communication while influencing and persuading at multiple levels.  Seeks to collaborate for win-win outcomes. 

§   Effectively partners with client and Sodexo stakeholders to drive successful outcomes.

§   Complies with all client policies and procedures.

Operational Excellence - 20%

§   Owns, drives, and measures operational excellence outcomes of Sodexo and client.

§    Effectively deploys, embeds and ensures Sodexo standardized processes are in place.

§   Creates a continuous quality improvement culture that drives operational efficiencies.

§   Drives change and creates a culture where change is embraced and operationalized. 

§   Brings innovation to client organization through deployment of Sodexo programs and brand.

§    Utilizes data driven decision making processes around operational expenses and performance outcomes to drive continuous improvement and celebrate successes.

Analysis & Decision Making - 20%

§   Utilizes tools within Sodexo Healthcare to drive and manage middle of the page (Labor Expense, Raw Materials) to deliver positive outcomes.  

§   Accountable for effective utilization of labor resources.

§   Analyses data such as labor and turnover reports, etc. to engage in data driven decision making around talent.

§   Brings insightful analysis to issues using data, logic, benchmarking, and leading practices in decision making to determine best solutions for the business. 

§   Effective risk management by ensuring consistent regulatory and legal compliance. 

§   Compliance with supply chain management requirements.

§   Knows, understands and effectively manages comprehensive unit finances including both Sodexo and Client budgets.    

§   Sets operational goals with key metrics and ensures quick analysis of variances to ensure a prompt resolution and mitigate adverse impact on our clients or our performance.

§   Delivers predictable top and bottom-line results at the site, relentless focus on driving efficiency, and makes difficult decisions.

§   Effectively delegates operational responsibilities to appropriate individuals / positions. 

 

Safety - 20%

§   Ensures that individuals performing service-related tasks have the competence to do so without putting the health and safety of themselves or others at risk.

§   Behaviors include:  Working as a team for safety  

§   Communicating Effectively for Safety  

§   Managing Safety Risks  

§   Optimizing Human and Environmental Factors  

§   Recognizing, respond and reporting incidents 

§   Adherence to all operational safety practices and protocols

§   Drives a safety culture throughout the team

Talent - 20%

§   Ability to effectively manage critical aspects of Human Resources (ie. Leadership, People Management, Employee Relations, etc) to support individual and team development and drive operational outcomes.

§   Creates a culture of continuous learning and development for self and those within the unit assigned.

§   Develops rigorous plans to continually enhance employee engagement and recognition 

Qualifications & Requirements

Basic Education Requirement - Bachelor's degree in a relevant field or equivalent work experience

Basic Management Experience - 3 years 

Basic Functional Experience - 5 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services, CTM, or Clinical Nutrition;

 

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

 

Categories

Posted: 2019-10-28 Expires: 2019-12-27

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Manager 3, Regional Operations Support

Sodexo
New York, NY 10007

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