20 days old

Manager 4, Regional Operations Support

Sodexo
Boulder, CO 80302

Unit Description

This is a Sodexo ROSI (Regional Operations Support) Facilities Management Manager 4 based out of Boulder, Colorado.  Candidate must reside in the Boulder, CO. area.

 

This is a TRAVELING position where eventual relocation is likely (so the ideal candidate, should be able to consider relocation). This Manager will also need to be flexible to working various shifts. 

 

We have an exceptional career opportunity for a Resource FM Manager 4 to lead our FM team in this local area.  This is a Resource or Operations Support Position.  As a Resource Manager, the selected candidate will be eligible to post to permanent Sodexo positions.

 

The successful candidate must be willing and able to travel as needed throughout the district and the region, and accept a position within this district when the opportunity presents itself.

 

The Ideal Candidate:

  • Maintains and develops client relationships and client satisfaction in custodial services to ensure account retention.
  • Fulfills contractual obligations to the client.
  • Plans projects, including defining objectives, methods, timetables and budget to support client and Sodexho strategic plan.
  • Accountable for the execution of service quality by maintaining highest level of delivery. §       Promotes and supports workplace diversity initiatives.
  • Directs daily engineering service operations to ensure employees have appropriate equipment and resources to perform their jobs and meet goals and deadlines.
  • Ensures proper operations of building(s) through managing, maintaining and regulating systems such as HVAC, electronic, plumbing, physical plant operations, security, fire control and pressure steam systems.
  • Probes potential problems and apprises manager of status on resolution of problems or issues, using appropriate Sodexho resource when necessary.
  • Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards.
  • Manages by providing positive and constructive feedback to employees in order to reward, coach, correct and motivate.
  • Ensures compliance with all federal, state and local regulations as well as Sodexho/client policies and procedures (e.g. quality assurance, safety, operations, personnel).
  • Establishes a safe work environment for employees by providing safety-related training and equipment maintenance and by ensuring compliance with Sodexho safety and loss prevention programs and with standards and procedures for the handling and storage of hazardous materials and/or waste.
  • Establishes operating standards, implements quality improvements and communicates them to employees.

 

Looking for a new career, come join Sodexo !          

 

Position Summary

The Manager 4, Regional Operations Support (ROSI) has overall responsibility, or a portion of an

on-sight operations area (ie Food, ES, Clinical, Culinary, Facilities, CTM) as assigned by the Client

executive.  In this role, the ROSI has direct accountability for executing Sodexo systems, programs,

resources, tools, and talent management that drives operational excellence and our service

commitments that are:  Predictable, Reliable, and Repeatable. 

 

Primary Responsibilities:

 

Client / Customer Service - 20%

§   Navigates the client organization through effective communication while influencing and persuading at multiple levels.  Seeks to collaborate for win-win outcomes. 

§   Effectively partners with client and Sodexo stakeholders to drive successful outcomes.

§   Complies with all client policies and procedures.

§   Identify areas for growth and increase Sodexo presence at the client; introduce new services not currently in use with client

§   Aligning strategy for Sodexo and the client to provide insight into and performance outcomes

Operational Excellence - 20%

§   Owns, drives, and measures operational excellence outcomes of Sodexo and client.

§    Creates and drives a strategy for effective deployment of programs that embeds and ensures Sodexo standardized processes are in place.

§   Creates a continuous quality improvement culture that drives operational efficiencies.

§   Drives change and creates a culture where change is embraced and operationalized. 

§   Brings innovation to client organization through deployment of Sodexo programs and brand.

§    Utilizes data driven decision making processes around operational expenses and performance outcomes to drive continuous improvement and celebrate successes.

Analysis & Decision Making - 20%

§   Utilizes tools within Sodexo Healthcare to drive and manage middle of the page (Labor Expense, Raw Materials) to deliver positive outcomes.  

§   Accountable for effective utilization of labor resources.

§   Analyze financial data to drive improved financial outcomes

§   Brings insightful analysis to issues using data, logic, benchmarking, and leading practices in decision making to determine best solutions for the business. 

§   Effective risk management by ensuring consistent regulatory and legal compliance. 

§   Compliance with supply chain management requirements and seeking opportunities to obtain greater profit margins and decreasing raw material cost.

§   Knows, understands and effectively manages comprehensive unit finances including both Sodexo and Client budgets.    

§   Sets operational goals with key metrics and ensures quick analysis of variances to ensure a prompt resolution and mitigate adverse impact on our clients or our performance.

§   Delivers predictable top and bottom-line results at the site, relentless focus on driving efficiency, and makes difficult decisions.

§   Effectively delegates operational responsibilities to appropriate individuals / positions. 

Safety - 20%

§   Ensures that individuals performing service-related tasks have the competence to do so without putting the health and safety of themselves or others at risk.

§   Behaviors include:  Working as a team for safety  

§   Communicating Effectively for Safety  

§   Managing Safety Risks  

§   Optimizing Human and Environmental Factors  

§   Recognizing, respond and reporting incidents 

§   Adherence to all operational safety practices and protocols

§   Drives a safety culture throughout the team

Talent - 20%

§   Effectively manage critical aspects of Human Resources (ie. Leadership, People Management, Employee Relations, etc) to support individual and team development and drive operational outcomes.

§   Leads a culture of continuous learning and development for self and those within the unit assigned.

§   Develops rigorous plans to continually enhance employee engagement and recognition 

20%

Qualifications & Requirements

Basic Education Requirement - Bachelor's degree in a relevant filed or equivalent work experience

Basic Management Experience - 5 years

Basic Functional Experience - 5 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services, CTM, or Clinical Nutrition

 

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer

Categories

Posted: 2019-11-15 Expires: 2019-12-15

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Manager 4, Regional Operations Support

Sodexo
Boulder, CO 80302

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