1+ months

Manager, Business Process Analyst

Company Info
Teva is a global pharmaceutical leader and the world's largest generic medicines producer, committed to improving health and increasing access to quality health solutions worldwide. Our employees are at the core of our success, with colleagues in over 80 countries delivering the world's largest medicine cabinet to 200 million people every day. We offer a uniquely diverse portfolio of products and solutions for patients and we've built a promising pipeline centered around our core therapeutic areas. We are continually developing patient-centric solutions and significantly growing both our generic and specialty medicines business through investment in research and development, marketing, business development and innovation. This is how we improve health and enable people to live better, healthier lives. Join us on our journey of growth!
Job Description

Primary purpose and function of this position
Serve as a liaison between the NA Commercial stakeholders and Commercial IT, and lead IT projects to support NA Commercial and Patient Services business needs.  Areas of responsibility include: Business process and Data analysis, Report development, SalesForce validated application support, GxP documentation, IT Project management, cross-functional team coordination including vendors. As a key contributor in the IT team, this role engages and partners with cross functional business teams to gather business, data and reporting requirements, perform gap analysis, develop functional requirements, define solution recommendations, own SalesForce application configuration / administration, Data extract development, Report development, partner with internal and external development teams to execute the projects, develop test scripts and provide operational support to current production systems.


Education Required
 Bachelors degree
Experience Required

  •  5 years of experience in business analysis, process analysis, definition, requirement gathering and documentation experience
  •  3 years of project management expertise, demonstrated competencies in relationship management, facilitation, working cross-functional teams and influencing skills
  •  3 years of experience in Salesforce.com configuration and administration, operational support and services
  •  3 years of experience in customer facing cloud based  applications, CRM, Data Portals and architecture
  •  3 years of experience partnering with vendors for solution implementation.
  •  3 years of  software testing experience in a validated environment
  •  Knowledge of  application development concepts and SDLC
  •  Ability to work independently and team environment as needed
  •  Excellent communication and writing skills

Experience Preferred

  •  5 years of experience in supporting Commercial business data analysis, writing SQL queries to support data extraction and reporting needs
  •  3 years of experience working  in Pharmaceutical Commercial and  GxP  environment, SOPs and Compliance standards


Information Technology
Sub Function
Business Process Analysis
Reports To

Director, Commercial IT, IT GGM, NA & GM Commercial 

Tevas Equal Employment Opportunity Commitment
Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws.


Posted: 2019-09-18 Expires: 2019-12-25

Join us at the forefront of pharmaceutical research and production. With state-of-the-art facilities, highly skilled colleagues, and a high-powered organizational culture, Teva offers you countless possibilities to make a real difference in people's lives and add value to your career.

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Manager, Business Process Analyst

Teva Pharmaceuticals

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