1+ months

Manager, Experience Design

Peapack, New Jersey
This position is available at our Collegeville, PA, Peapack, NJ, or New York City offices. Commuting to the Peapack office 1-2 days a week will be required.

The Pfizer Global Supply (PGS) Digital Plant Team is driving world class performance by connecting manufacturing, quality and supply chain processes into a secure, seamless data driven insight engine at every level of the PGS Plant Network. These solutions are critical to Manufacturing Execution, Manufacturing Process Intelligence and Production Optimization that aim to improve product quality, increase asset utilization/uptime, automate manual workflows and streamline plant floor operations while ensuring a unified User Centric Design approach. These solutions are deployed across more than fifty manufacturing & center locations across PGS Globally.


We are seeking an Experience Design Manager who has the ability to synthesize all the complexities of delivering business and customer value into engaging, intelligent, and intuitively transformative digital experiences.

With the guidance of our team's Strategic Thought Leadership, the Experience Design Manager will employ user-centric design thinking methods to conceptualize and effectively communicate research findings, artifacts, and detailed design rationale both verbally and visually to our colleagues and stakeholders.

Our perfect candidate is an advocate for user needs and has a passion for creating simple and engaging user experiences. You are a creative problem solver who thrives while working closely with diverse cross-functional teams. You don't just have the experience and skill necessary to deliver great products-you have the ability to lead a team around to do what's never been done before without being afraid to jump in and get your hands dirty.


+ Lead design projects across the entire product lifecycle and multiple product launches that may begin in one platform and continue or end on another

+ Conduct interviews, strategic analysis, and competitive research

+ Lead and incorporate user research and usability testing to iterate on product solutions

+ Explore opportunities for future innovations through design research, leveraging key insights from research and data analysis to spot opportunities for innovation

+ Facilitate collaborative design thinking workshops with various teams and stakeholders

+ Conduct comparative and evaluative research into technical solutions and industry trends

+ Identify and understand business context, demands and opportunities

+ Produce deliverables including prototypes, proof of concepts, wireframes, user flows, use cases, test plans, personas, and user journeys

+ Monitor and track progress throughout development and quality of the experience

+ Create briefings for our visual designers and produce lean documentation of features


+ 5+ years' experience in an Experience Design, User Experience, IA or similar role

+ A solid understanding and demonstration of user centric design principles

+ An advanced proficiency with design and prototyping tools such as Sketch, Axure, InVision, and Adobe Creative Suite

+ Ability to collaborate actively as part of a multi-disciplinary team

+ Enthusiasm, patience, and a solutions-oriented attitude toward any risks and challenges

+ Comfort with ambiguity and complex problems

+ Organized, able to act independently, and able to switch between different projects in a fast-paced environment

+ Familiarity in emergent technologies and how to apply them to different business challenges

+ Ability to confidently present work and to accept or provide constructive feedback

+ Bachelor's Degree in Design or relevant field

+ Experience utilizing Lean and Agile methodologies


+ UX, HFI, SAFe or equivalent certification highly desirable

+ Working knowledge of HTML, CSS, and JavaScript frameworks a plus

+ Pharmaceutical or Manufacturing Industry experience a plus

Please include a link to your online portfolio with your application in order to be considered.


+ Ability to manage many parallel objectives and changing priorities. Working with various stakeholders from multiple groups.


+ Ability to travel domestic and internationally up to 20%. Ability to meet with colleagues both physically and virtually across different regions


Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.


Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

**Other Job Details:**

+ Last Date to Apply for Job: October 2, 2019


N (Other) (United States of America)

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

N (Other) (United States of America)

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.


Posted: 2019-06-19 Expires: 2019-10-19

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Manager, Experience Design

Peapack, New Jersey

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